IT Support Staff

2 weeks ago


Quezon City, National Capital Region, Philippines E-Way Business Inc. Full time ₱250,000 - ₱500,000 per year

Job Qualifications

· Graduate of Computer Science/Information Technology, Engineering or equivalent

· Preferably with prior experience in a BPO setting

· Knowledgeable with Genesys/Yealink phone, Citrix, Windows OS and MAC OS

· Solid understanding in hardware and software issues

· Highly motivated, proactive and results-oriented

· Must be willing to work on-site at Diliman, Quezon City

Job Responsibilities

· Monitors and maintains the computer systems as well as the networks within the company

· Deals directly with employees who have technical issues such as forgotten passwords, viruses or email issues

· Installs and configures computer systems

· Diagnose and solves hardware/software faults

· Analyses call logs to spot trends and underlying issues


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