KYC Team Leader

5 days ago

Bonifacio Global Metro Manila, Philippines OwnBank Full time

The KYC Team Leader is responsible for supervising a team of KYC Analysts in performing customer due diligence (CDD), enhanced due diligence (EDD), and periodic reviews to ensure full compliance with AMLA, BSP regulations, and internal policies. The role ensures accuracy, timeliness, and consistency of KYC documentation and supports management in maintaining a strong AML/CFT control environment.

Duties and Responsibilities:

  • Supervise and guide KYC Analysts in the review, verification, and documentation of client information in accordance with regulatory and internal standards.
  • Allocate daily workload, monitor productivity, and ensure timely completion of KYC cases within service level agreements (SLAs).
  • Conduct quality assurance reviews of completed KYC files to ensure compliance and data accuracy.
  • Act as the first point of escalation for complex or high-risk cases, providing guidance and resolving issues promptly.
  • Ensure accurate classification of customer risk ratings and validation of beneficial ownership information.
  • Coordinate with the Compliance and Risk teams on flagged transactions or potential suspicious activities.
  • Facilitate training and coaching sessions to enhance the team's knowledge of AML/CFT regulations and internal procedures.
  • Prepare and maintain performance reports, productivity metrics, and quality dashboards for management review.
  • Support the implementation of KYC process improvements and system enhancements.
  • Ensure adherence to data privacy and confidentiality standards in handling client information.
  • Assist in internal and external audits by providing documentation and clarifications as needed.
  • Promote a culture of compliance, integrity, and accountability within the KYC operations team.

Qualifications:

Education: Bachelor's degree in Business, Finance, Accounting, or related field OR 1-3 years of experience in banking, compliance, or AML/KYC operations; at least 1 years in a leadership or supervisory role is a plus.

Experience(s): At least 3 years' experience in KYC, AML, or Compliance roles, with at least 1-2 years in a supervisory or team lead capacity

Specific Knowledge: Strong understanding of KYC/CDD/EDD processes, AMLA, and BSP regulatory expectations, Analytical and detail-oriented, capable of identifying inconsistencies or data quality issues, Proficient in MS Office applications, with advanced Excel knowledge preferred, Excellent communication and interpersonal skills, with the ability to manage multiple priorities effectively.

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