KYC Quality Assurance Lead

4 weeks ago

Manila, Philippines Monee Full time

Monee Manila, National Capital Region, Philippines 1 week ago Be among the first 25 applicants Job Description The primary function of a KYC Quality Analyst Lead is to ensure that the organization’s KYC processes and procedures are compliant with regulatory requirements and industry standards. The focus is on reviewing, assessing, and improving the quality and accuracy of customer information and documents gathered during onboarding and due diligence. Responsibilities Conduct quality reviews of the applications processed by the agents. Collaborate with various stakeholders to come up with projects based on findings and improve the existing processes. Conduct refreshers, calibration sessions, quality talks and roadshows. Participate in process alignment discussions with the operations team and other concerned teams. Recognize and escalate critical issues, potential risks, and discrepancies found during quality checks. Work closely with KYC Operations, Compliance teams, and other relevant departments to ensure a consistent and compliant KYC process. Perform ad hoc tasks as required. Qualifications With at least 3 years of related experience. Amenable for hybrid set-up (4x a week onsite and once a week WFH). Can work in Ortigas, Mandaluyong. Requirements At least 3 years of relevant experience. With experience in team management. Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Referrals increase your chances of interviewing at Monee by 2x Get notified about new Quality Assurance Lead jobs in Manila, National Capital Region, Philippines. #J-18808-Ljbffr

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