
Senior Import and Export Staff
4 days ago
Job Summary
What This Role Offers You
Working with us means being part of a team that gets things done—and enjoys the journey. You can expect:
- HMO on Day 1 – your health and peace of mind come first
- Bonuses, incentives, and recognition – we reward results
- Skill-building and training – we invest in your growth
- Work-life balance – because your time matters
- Opportunities to travel or cross-train as you grow
- A supportive, collaborative culture that brings out your best
Responsibilities
Your Day-to-Day Responsibilities
Your role is critical to ensuring a seamless flow of import/export shipments. You'll be in charge of:
Client specific Tasks:
AP / AR Functions:
- Accounts Payable - Job Posting
- Accounts Payable - Overhead Posting
- Accounts Payable - Payment Matching
- Accounts Payable - Vendors Statement of Account Reconciliation
- Accounts Receivable - Collection Call
- Accounts Receivable - Collection Call Follow-up/Update
- Accounts Receivable - Creation of Statement of Account
- Accounts Receivable - Credit Review
- Accounts Receivable - Job Invoicing and Posting
- Accounts Receivable - Payment Receipting
- Accounts Receivable - Reminder Call
- Accounts Receivable and Payable - E-Docing
- Accounts Receivable and Payable - WIP and ACRs Review
Admin Tasks:
- Adhoc Tasks Assigned by Support Team Manager
- Agent Onboarding - Agent Set-up Form
- Agent Onboarding - Organization Creation/Update
- Client Onboarding - Client Set-up Form
- Client Onboarding - Credit Approval Request
- Client Onboarding - Credit Check
- Client Onboarding - Internal Credit Limit Checklist
- Client Onboarding - Organization Creation/Update
- Client Onboarding - Trade Reference Check
- Exchange Rates Updates
Operations:
- Email Handling
- Job Registration - Air Freight
- Job Registration - E-Docing
- Job Registration - Road Freight
- Job Registration - Sea Freight
- Job Registration Update - Air Freight
- Job Registration Update - Road Freight
- Job Registration Update - Sea Freight
Generic tasks
- Enter data from source documents into prescribed computer database, files and forms
- Check completed work for accuracy and correct data when necessary
- Comply with data integrity and security policies
- Provide customers with product and service information with highest quality standard
- Research required information using available resources
Operations
- Creating and managing orders for new shipments
- Creating import and export FCL, LCL, and Air forwarding jobs
- Sending pre-alerts, manifest, arrival notice, forwarding instructions and other documents
- Lodging Sea Cargo, Export Customs Manifest, PRA
- Sending documents to brokers for Import Clearance, EDN request for Export Clearance
- Sending cartage advise, EDO, and other necessary documents to transport
- Coordinate cartage with transport and client
- Monitor customs clearance, follow up on missing documents and requirements to complete clearance
- Send invoices to the clients once costing is approved and follow-up payment
- Send payment request for COD payments such as: disbursements to broker, port charges to shipping line
- All email correspondence
Requirements
What You Bring to the Team
We're looking for someone who's ready to hit the ground running, with:
- 3–4 years of experience in freight forwarding or logistics (required)
- Preferably a Licensed Customs Broker
- Hands-on experience with import/export data entry
- Graduate of BS Customs Administration or related program
- Familiarity with CargoWise (a big advantage)
- Typing speed of 45 WPM or more, with a strong focus on accuracy
- Detail-oriented, organized, and able to multitask
- High computer literacy and MS Office proficiency
- Strong English communication skills—both written and verbal
- A proactive mindset and ability to stay calm under pressure
- A true team player who thrives in a fast-paced environment
Job Type: Full-time
Pay: Php20, Php30,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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