Senior Operator
4 days ago
Job Summary
What This Role Offers You
Working with us means being part of a team that gets things done—and enjoys the journey. You can expect:
HMO on Day 1 – your health and peace of mind come first
Bonuses, incentives, and recognition – we reward results
Skill-building and training – we invest in your growth
Work-life balance – because your time matters
Opportunities to travel or cross-train as you grow
A supportive, collaborative culture that brings out your best
Responsibilities
Your Day-to-Day Responsibilities
Your role is critical to ensuring a seamless flow of import/export shipments. You'll be in charge of:
Generic tasks
Responsibilities:
• Enter data from source documents into prescribed computer database, files and forms
• Check completed work for accuracy and correct data when necessary
• Comply with data integrity and security policies
• Provide customers with product and service information with highest quality standard
• Research required information using available resources
Operations
• Creating and managing orders for new shipments
• Creating import and export FCL, LCL, and Air forwarding jobs
• Sending pre-alerts, manifest, arrival notice, forwarding instructions and other documents
• Lodging Sea Cargo, Export Customs Manifest, PRA
• Sending documents to brokers for Import Clearance, EDN request for Export Clearance
• Sending cartage advise, EDO, and other necessary documents to transport
• Coordinate cartage with transport and client
• Monitor customs clearance, follow up on missing documents and requirements to complete clearance
• Send invoices to the clients once costing is approved and follow-up payment
• Send payment request for COD payments such as: disbursements to broker, port charges to shipping line
• All email correspondence
Requirements
What You Bring to the Team
We're looking for someone who's ready to hit the ground running, with:
- 3–4 years of experience in freight forwarding or logistics (required)
- Preferably a Licensed Customs Broker
- Hands-on experience with import/export data entry
- Graduate of BS Customs Administration or related program
- Familiarity with CargoWise (a big advantage)
- Typing speed of 45 WPM or more, with a strong focus on accuracy
- Detail-oriented, organized, and able to multitask
- High computer literacy and MS Office proficiency
- Strong English communication skills—both written and verbal
- A proactive mindset and ability to stay calm under pressure
- A true team player who thrives in a fast-paced environment
Why You'll Love Being Here
We believe logistics isn't just about moving goods — it's about moving people forward. Here, you'll grow with the company, expand your skill set, and work in a place where your role directly impacts success.
If you want to work somewhere you can contribute, grow, and succeed—you've found it.
Ready to take the next step? Apply now
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