
IT Support Specialist
2 days ago
IT Hiring Qualifications
With HRIS, Biometrics, Computer Hardware & Software, and Graphic ID System Knowledge
Minimum Qualifications: Educational Background:
· Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
Required Technical Skills & Experience:1. HRIS (Human Resource Information Systems):
· Experience managing and supporting HRIS platforms (e.g., SAP Success Factors, Oracle HCM, Workday, or similar).
· Ability to configure, maintain, and troubleshoot employee records, attendance integration, and user access.
- Biometric Systems:
· Hands-on experience with biometric devices (fingerprint scanners, facial recognition systems, or RFID).
· Knowledge of integrating biometric data with HRIS or timekeeping systems.
· Troubleshooting biometric system errors and connectivity issues.
- Computer Hardware:
· Skilled in assembling, maintaining, and troubleshooting desktops, laptops, printers, and network devices.
· Ability to diagnose hardware failures and perform upgrades or replacements.
- Computer Software:
· Proficient in installation and support of operating systems (Windows, macOS, Linux).
· Experience with enterprise software such as Microsoft Office, antivirus solutions, and backup tools.
· Knowledge of software updates, drivers, and licensing management.
- Graphic ID Systems:
· Experience with ID design software (e.g., Cardpresso, Zebra Designer, or similar).
· Familiarity with ID card printing, encoding (RFID/barcode), and photo capturing hardware.
· Ability to troubleshoot ID card printer issues and maintain graphic ID systems.
Preferred Certifications:
· CompTIA A+ / Network+
· Microsoft Certified: Modern Desktop Administrator
· HRIS or biometric system vendor certifications (if available)
Soft Skills:
· Excellent problem-solving and analytical thinking
· Good interpersonal and communication skills
· Strong attention to detail, especially with employee data and ID management
· Ability to work independently and support multiple departments (HR, Admin, Security)
Additional Requirements:
· Willingness to provide onsite and remote IT support
· Ability to train staff on the use of HRIS, biometric, and ID systems
· Flexible availability for urgent technical support when needed
· Commitment to maintaining data security and confidentiality
Job Type: Full-time
Work Location: In person
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