IT Support Specialist

2 weeks ago


Cubao, National Capital Region, Philippines JNC Facility and Management Services Corp. Full time ₱800,000 - ₱1,200,000 per year

IT Hiring Qualifications

With HRIS, Biometrics, Computer Hardware & Software, and Graphic ID System Knowledge

Minimum Qualifications: Educational Background:

· Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.

Required Technical Skills & Experience:1. HRIS (Human Resource Information Systems):

· Experience managing and supporting HRIS platforms (e.g., SAP Success Factors, Oracle HCM, Workday, or similar).

· Ability to configure, maintain, and troubleshoot employee records, attendance integration, and user access.

  1. Biometric Systems:

· Hands-on experience with biometric devices (fingerprint scanners, facial recognition systems, or RFID).

· Knowledge of integrating biometric data with HRIS or timekeeping systems.

· Troubleshooting biometric system errors and connectivity issues.

  1. Computer Hardware:

· Skilled in assembling, maintaining, and troubleshooting desktops, laptops, printers, and network devices.

· Ability to diagnose hardware failures and perform upgrades or replacements.

  1. Computer Software:

· Proficient in installation and support of operating systems (Windows, macOS, Linux).

· Experience with enterprise software such as Microsoft Office, antivirus solutions, and backup tools.

· Knowledge of software updates, drivers, and licensing management.

  1. Graphic ID Systems:

· Experience with ID design software (e.g., Cardpresso, Zebra Designer, or similar).

· Familiarity with ID card printing, encoding (RFID/barcode), and photo capturing hardware.

· Ability to troubleshoot ID card printer issues and maintain graphic ID systems.

Preferred Certifications:

· CompTIA A+ / Network+

· Microsoft Certified: Modern Desktop Administrator

· HRIS or biometric system vendor certifications (if available)

Soft Skills:

· Excellent problem-solving and analytical thinking

· Good interpersonal and communication skills

· Strong attention to detail, especially with employee data and ID management

· Ability to work independently and support multiple departments (HR, Admin, Security)

Additional Requirements:

· Willingness to provide onsite and remote IT support

· Ability to train staff on the use of HRIS, biometric, and ID systems

· Flexible availability for urgent technical support when needed

· Commitment to maintaining data security and confidentiality

Job Type: Full-time

Work Location: In person



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