CSR - Tech Support Specialist

4 weeks ago

Cubao, Philippines Sapient Global Services Full time

Easy, no-hassle and Fast One-day Hiring process Earn up to 28k monthly plus more benefits We are looking for a Tech Support Specialist in our Metro Sites This is for urgent hiring, don’t miss this opportunity and Apply Now

Responsibilities:
• Provide technical support and troubleshooting for a range of tech products and services.
• Handle technical inquiries, issues, and support requests from customers.
• Offer accurate information and solutions related to hardware, software, and connectivity problems.
• Process service requests and follow up to ensure customer satisfaction.
• Resolve technical issues and escalate complex problems as needed.
• Maintain detailed records of support interactions and resolutions.


Qualifications:
• High school diploma or equivalent required; a degree in IT, Computer Science, or a related field is a plus.
• No prior tech support experience necessary—we provide comprehensive training
• Strong communication and problem-solving skills.
• Basic understanding of tech products, software, and troubleshooting techniques.
• Ability to work independently and adapt to changing technical environments.
• Familiarity with support tools and systems is a plus but not required.


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Give us a ring, and let’s talk about how we can help you. Apply today

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