Hotel Room Booking Support Specialist

2 weeks ago

Cubao, Philippines Sapient Global Services Full time

We are urgently hiring for a Hotel Reservation Agent at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply now

Responsibilities:
• Manage hotel reservations, inquiries, and cancellations.
• Provide accurate details about hotel availability, rates, and amenities.
• Process bookings efficiently and correctly.
• Resolve customer concerns and escalate issues as needed.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Maintain accurate records of reservations and customer interactions.


Qualifications:
• High school diploma or equivalent required.
• No experience necessary—we provide comprehensive training
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with reservation systems (e.g., GDS) is a plus but not required.
• Adaptable to changing customer needs and able to work well independently or as part of a team.
• 6 Months of experience needed
Interested? Submit your application and receive a quick response within a day
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

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