Cards Reconciliation Officer

5 days ago

Manila, National Capital Region, Philippines VBank Full time ₱600,000 - ₱800,000 per year

Company Description

VBank is a digital-centric rural bank committed to providing secure and innovative financial services to Filipino consumers and MSMEs. The institution bridges gaps between everyday consumers, entrepreneurs, and digitally enabled businesses. Guided by its vision for inclusive finance, VBank delivers scalable and modern solutions that promote financial access and empowerment. The bank operates with a strong focus on security, reliability, and customer-centric technology.

Role Description

The Cards Reconciliation Officer is responsible for ensuring the accuracy and integrity of card-related financial transactions through timely and thorough reconciliation processes. This role plays a critical part in maintaining financial control, supporting operational efficiency, and managing client-facing communications related to card operations.

  • Perform daily reconciliation of card transactions between internal systems, partner banks, and payment networks (e.g., Visa, Mastercard).
  • Investigate and resolve discrepancies in card transaction records, including chargebacks, refunds, and failed transactions.
  • Monitor and reconcile General Ledger (GL) accounts related to card operations.
  • Act as the primary point of contact for Mastercard-related concerns, coordinating with internal teams and external partners to resolve issues.
  • Handle client-facing communications related to card reconciliation matters, ensuring timely and professional responses.
  • Prepare and submit reconciliation reports and summaries to management.
  • Ensure compliance with accounting standards, audit requirements, and regulatory guidelines.
  • Support audits and internal reviews by providing documentation and explanations for card-related entries.
  • Participate in system upgrades or process improvements related to card transaction workflows.

Qualifications

  • Bachelor's degree in Accounting, Finance, or a related field.
  • Minimum of 3 to 5 years of experience in reconciliation, preferably in banking or financial services.
  • Strong understanding of card payment systems and transaction flows.
  • Proficiency in Microsoft Excel and financial software tools.
  • Excellent analytical and problem-solving skills.
  • High attention to detail and accuracy.
  • Strong communication and interpersonal skills, with experience in client-facing roles.

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