WFH Patient Care Coordinator

12 hours ago

Manila, National Capital Region, Philippines Brunt Work Full time ₱504,000 - ₱1,680,000 per year

Job Role Summary/Overview

Join our client's dynamic team and make a real impact on patients' lives—right from your home If you're empathetic, tech-savvy, and thrive in a fast-paced environment, we want to hear from you. Apply now to be part of a mission-driven company that values communication, care, and excellence in every interaction.

Job Highlights

  • Monthly Rate: Approximately PHP 42,000
  • Paid Hours per Week: 40

  • Schedule: Monday to Friday, 9:00 AM - 6:00 PM, with an hour's unpaid break | Manhattan Beach, CA, Pacific time

  • Work Arrangement: Work from home

  • Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

  • Manage patient communications via texts, chats, phone calls, and emails
  • Respond promptly to patient inquiries, ideally within five minutes
  • Schedule appointments and assist with basic patient requests
  • Provide information about weight loss programs and medications
  • Maintain a personable and empathetic communication style
  • Follow up on patient concerns and escalate issues when necessary
  • Assist with administrative tasks related to patient care
  • Utilize communication tools such as Slack, Charm, and Zoho

Requirements

  • Excellent written and verbal communication skills in English

    Fast learner with strong follow-through capabilities
  • Ability to type quickly and accurately
  • Proficiency in using communication tools such as Slack, Charm, and Zoho
  • Customer service experience preferred
  • Basic understanding of medical terminology related to weight loss (training provided)

ZR_26325_JOB

Reminder

  • Kindly apply directly to the link provided; you will be redirected to BruntWork's Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.

Independent Contractor Perks

  • Permanent work from home
  • HMO Coverage for eligible locations
  • Immediate hiring

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