RN Care Coordinator

4 weeks ago

Manila, National Capital Region, Philippines Pathwellhealth Full time

POSITION TITLE: CARE COORDINATOR

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to, the following:

  • Oversee the daily operations of home health services across assigned territories, ensuring alignment with agency goals and regulatory requirements.
  • Manage office-based and field operational teams to ensure efficient scheduling, staffing, logistics, and service delivery.
  • Collaborate with Clinical Managers and field staff to ensure timely care coordination and seamless communication between departments.
  • Develop, implement, and continuously improve operational workflows, processes, and procedures to enhance service delivery and patient outcomes.
  • Monitor and manage performance metrics related to visit frequency, documentation timeliness, patient engagement, and staff productivity.
  • Oversee the intake and admissions processes to ensure accurate data entry, timely initiation of care, and strong communication with referral sources.
  • Coordinate with HR and clinical leadership on recruiting, onboarding, and training of operational staff, including intake coordinators, schedulers, and administrative support roles.
  • Conduct regular audits to ensure operational compliance with company policies, Medicare/Medicaid guidelines, and state/federal regulations.
  • Assist with budget development, cost control initiatives, and resource allocation to ensure efficient use of agency assets.
  • Identify opportunities for growth, process improvements, and enhanced patient and staff satisfaction.
  • Participate in leadership meetings and strategic planning to align operational goals with overall company objectives
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
  • Bachelor's degree in Healthcare Administration, Business, or a related field
  • Prior experience as a Registered Nurse (RN) is required.
  • Experience in home health or healthcare operations management preferred
  • Familiarity with Medicare Conditions of Participation and home health regulatory
  • Experience with EMR systems such as Kinnser / WellSky preferred
  • Strong leadership, organizational, and time-management
  • Ability to analyze data, identify trends, and implement operational
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite and digital collaboration
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