Renewal Assistant

2 days ago

Quezon City, National Capital Region, Philippines MEC NETWORKS CORPORATION Full time
About the Role:

We are seeking a detail-oriented and proactive Renewal Assistant with experience in renewals and licensing of cybersecurity products. This role is responsible for managing and processing renewal contracts for assigned products and services, ensuring accuracy, timeliness, and a smooth renewal experience for partners and customers.

If you thrive in a fast-paced tech sales environment and enjoy building long-term business relationships, this is the role for you.

What You'll Do:
  • Serve as the primary support for license and subscription renewals.
  • Prepare and send accurate renewal quotes and follow up before contract expiration dates.
  • Track renewal timelines and ensure timely processing to avoid service lapses.
  • Assist account managers with renewal-related documentation and order processing.
  • Maintain accurate renewal records in the systems and renewal tracking tools.
  • Address renewal inquiries and help resolve issues related to pricing, contracts, or entitlements.
  • Generate renewal reports and support monthly and quarterly renewal targets.
Who We're Looking For:
  • Graduate of any Bachelor's Degree, preferably in Business, IT, Marketing, or other related fields.
  • With experience in renewals and licensing of cybersecurity products.
  • Tech-savvy, goal-oriented, and eager to learn about tech solutions.
  • Able to manage multiple deadlines.
  • Willing to work onsite in Cubao, Quezon City – accessible location, with a collaborative and dynamic office culture.
Why Join Us?

Competitive salary + attractive incentives and commission structure

With HMO coverage and life insurance

Work in a stable and trusted IT distributor with over 30 years of industry experience

Be part of a supportive, fast-moving, and team-oriented environment

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