General Virtual Assistant

2 days ago

Quezon City, National Capital Region, Philippines VirtuallyinCredible Careers Full time

This is a remote position.

Join our team as a General Virtual Assistant 

We are VirtuallyinCredible, a company committed to living and loving life. We started out with just 1 Virtual Assistant, and now we have over a thousand virtual assistants collectively working at home with us. As a General Virtual Assistant, your role will contribute to the success of the business by providing the best customer support and experience to our valued clients. 

Responsibilities:

  • Provide customer support and manage client communications

  • Handle calls and email inquiries

  • Administrative tasks such as A/R, A/P, Work order processing, notices, compliance, lease renewals, document preparation, and email management

  • Marketing and Social Media Management

  • Comply with client-specific Standard Operating Procedures in doing the day-to-day tasks

  • Proactively keep him/herself updated with changes in Standard Operating Procedures and guidelines.

  • Complies with VirtuallyinCredible's set of guidelines in the fulfillment of daily tasks.

  • Effectively represents VirtuallyinCredible's core values to anyone within or outside of the company.

  • Provide data and information to the leadership team as required.

  • Perform additional/other services that may be required from time to time, which may or may not be related to the primary obligations stated above.

Requirements

Qualifications:

  • Fluent in spoken and written English

  • Willing to undergo background checks

  • Good American accent

  • Quiet home office work environment

  • Willing to work on the graveyard shift

  • Fast and reliable internet connection of at least 10MBPS with internet backup available

  • Dependable electricity with power backup available

  • Computer RAM: At least 12 GB RAM Memory for Windows, 8GB RAM for Mac

  • Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above

  • Computer Operating System: Windows 11, or macOS (Sequoia, Sonoma, Ventura, and Tahoe)

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