Software Quality Assurance Analyst 2

The Software Quality Analyst II is responsible for testing activities that will validate functional and business requirements have been met during the development process. Included in these activities are creating test plans, test cases and test scripts while tracking defects and fixes in product development. This role requires the willingness to maintain a flexible schedule and perform certain duties after hours when required to limit disruption of services.

DUTIES AND RESPONSIBILITIES:

• Develops comprehensive test plans and tests cases for complex information systems and/or software programs.
• Performs test execution to ensure proper operation of application/systems.
• Participates in all aspects of functional testing.
• Evaluates and documents complex test results.
• Reports issue and resolution to QA Manager and team lead.
• Maintains thorough and accurate documentation of work performed to enable comprehensive information to be provided in defect reports.
• Interacts with developers, Business Analysts and Product Owners to resolve issues discovered during testing.
• Performs quality audits to ensure QA standards, procedures and methodologies are followed.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Experience using MS Office products and exposure to SQL database tools.

Other skills required:

• At least 3 years of Software Development lifecycle (SDLC) experience, project planning, scheduling, developing and implementing test plans, front-end and back-end testing, defect tracking, project management, and processes fueling swift corrective action plans.
• Knowledge of typical development tools such as IDEs/debuggers, code repositories, bug tracking systems.
• SQL experience
• Salesforce testing experience
• Willingness to learn new software and skills to expand QA knowledge.
• Solid knowledge of IT and SW development concepts, strategies, and methodologies.
• Good overall IT knowledge and problem-solving skills.
• Experience utilizing manual testing methods and automated testing tools.
• Ability to prioritize and manage multiple projects simultaneously to meet deadlines.
• Ability to review functional requirements and/or User Stories and translate into test plans.
• Ability to understand SDLC deliverables and the reason for those deliverables.
• Must be thorough and attentive to detail.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Job Type: Fixed term

Contract length: 6 months

Pay: Php50, Php70,000.00 per month

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• Software Development lifecycle (SDLC): 3 years (Required)

Work Location: Remote