Online Support Representative

23 hours ago

Pasig, National Capital Region, Philippines Millennial Zeal Technology Corporation Full time $30,000 - $40,000 per year

Job Description

We are looking for a Customer Support Representative who will handle and resolve customer inquiries through chat, email, and inbound calls. The role requires professionalism, strong communication skills, and the ability to deliver excellent service while adhering to company standards.

Key Responsibilities:

  • Respond to customer inquiries via chat, email, and inbound calls in a professional and timely manner.
  • Follow company protocols and process flows to provide accurate and satisfactory solutions.
  • Participate in company-provided training essential for handling customer queries.
  • Guide users through technical troubleshooting procedures using company SOPs.
  • Engage with customers proactively, demonstrating a positive and professional approach.
  • Document and track customer inquiries, complaints, and resolutions in the company database.
  • Conduct follow-ups through calls or emails to ensure concerns are resolved.
  • Escalate critical issues (e.g., product defects, social media complaints, DTI-filed cases) to the immediate superior.
  • Uphold information security policies and maintain confidentiality of customer data.
  • Perform other related tasks and ad hoc duties as required.

Job Qualifications:

  • College graduate (open to any course).
  • Typing speed of 35–40 WPM with accuracy.
  • Strong communication and interpersonal skills.
  • Proficient in English and Tagalog with active listening skills.
  • Ability to communicate clearly and use positive language with customers.
  • Customer service experience is an advantage.
  • Able to handle various customer types, including irate, elderly, VIP, and general customers.
  • Technical background or troubleshooting experience is a plus.
  • Willing to undergo and successfully complete company training.
  • Comfortable working in a fast-paced environment.

  • Online Booking Representative

    5 days ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱400,000

    We are seeking a skilled Online Booking Representative to assist with hotel reservations, cancellations, and inquiries via chat and email.Handle customer queries, booking confirmations, and cancellations in a timely manner.Provide accurate information about room availability, pricing, and policies.Maintain high-quality written communication in all...

  • Repo Asset Online Sales Representative

    1 day ago

    Pasig, National Capital Region, Philippines South Asialink Finance Corporation Full time $40,000 - $80,000 per year

    JOB SUMMARY:The Repo Asset Online Sales Representative is responsible for managing the online sale of repossessed assets.which could include vehicles, real estate, or other collateral that has been reclaimed by lenders. This role combinesCustomer service, digital marketing, sales skills, and asset management to maximize the return on repossessed assets.JOB...

  • French Customer Service Representative

    24 hours ago

    Pasig, National Capital Region, Philippines Support Services Group Full time $20,000 - $40,000 per year

    About the Call Center Representative Position (French) We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for providing top-notch assistance to those reaching out to us over the phone. In...

  • Technical Support Representatives

    24 hours ago

    Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱21,000 - ₱260,000 per year

    Technical Support Representatives – Hiring NowLocation: Onsite – Bridgetowne, PasigSalary: Up to PHP 26,000 per monthSchedule: Shifting | Full-TimeJob Description:We are currently looking for Technical Support Representatives to join our growing team. This is an onsite role based in Bridgetowne, Pasig, offering a competitive salary and career growth...

  • Online Sales Specialist

    1 day ago

    Pasig, National Capital Region, Philippines WHR Global Consulting Full time ₱600,000 - ₱1,200,000 per year

    POSITION TITLE: ONLINE SALES SPECIALISTWORK LOCATION: Maybunga, PasigWORK SETUP: OnsiteWORK SCHEDULE: Day ShiftQUALIFICATIONS-Must be a college graduate of any 4-year course or its equivalent-Minimum of 1-2 years relevant work experience-Above average communication skills, both oral and written-Resilient-Highly organized-Flexible-Goal oriented-Highly...

  • Online Sales Specialist

    5 days ago

    Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    OverviewJoin to apply for the Online Sales Specialist role at WHR Global Consulting.Get AI-powered advice on this job and more exclusive features.Position titleOnline Sales SpecialistWork locationMaybunga, PasigWork setupOnsiteWork scheduleDay ShiftQualificationsMust be a college graduate of any 4-year course or its equivalentMinimum of 1-2 years relevant...

  • Technical Support Representative

    4 weeks ago

    Pasig, National Capital Region, Philippines MIRANDA HR Full time

    I need applicants who wants to be Technical Support Representative and start ASAPQualifications:- HS/SHS/College Level/ Associate Grad/ Vocational Grad/ Bachelor's degree- With or without experience in call center-Willing to be assigned in Pasig site-Fine with salary range to 17K-20K (without night differential yet)

  • Sales Representative

    1 day ago

    Pasig, National Capital Region, Philippines BT INDUSTRIES INC. Full time ₱600,000 - ₱1,200,000 per year

    A Sales Representative sells products or services by finding leads, presenting offerings, negotiating deals, and maintaining customer relationships to meet sales targets and drive revenue. Key responsibilities include prospecting for new clients, demonstrating products, providing customer support, managing contracts, and tracking performance using Customer...

  • Customer Support Representative

    1 day ago

    Pasig, National Capital Region, Philippines NEKSJOB PASIG Full time ₱30,000 - ₱300,000 per year

    NEKSJOB PASIG is hiring a Full time Customer Support Representative role in Pasig, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per monthQualifications:6 months Call center exp-High School or Senior High School graduate-Basic proficiency in...

  • PC Support Representative

    1 day ago

    Pasig, National Capital Region, Philippines The Nielsen Company Full time $40,000 - $80,000 per year

    Company DescriptionAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly...