TELESALES Representative

6 days ago

Ortigas Metro Manila, Philippines Country Funders Finance Corporation Full time ₱400,000 - ₱600,000 per year
  • Handle all inquiries and concerns on the Messaging and Comment section of the Pre-Owned Facebook Page.
  • Make customers aware of the pre-owned motorcycle unit for disposal
  • Generate leads or opportunities based on posts from Facebook and other digital/online platforms
  • Provide excellent customer service by quickly responding to the inquiries of interested clients.
  • Ensure the client will answer the Google Application Form, generate forms at the end of the day, and assign them to the nearest branch location
  • Coordinate with sales representatives at the branches and perform monitoring in the call status of the assigned leads per branch.
  • Ensure the client will call or go to the nearest branch if in case the client did not fill out the Google Application Form.
  • Convert all leads to closure and delivery of sales.
  • Ask and assist clients to be a KASAMO Partner and refer leads.
  • Provide a daily report on the following: Daily Response Rate, No. of Leads (Answered and Pending) in Messaging and Comment section, Response, Closure, and Delivery report, Market Insights (Common client concerns, most demanded product, etc)
  • Coordination with the Marketing Communications Department for projects and programs
  • Performs other duties and responsibilities as may be assigned by an appropriate authority.

Experience:

  • At least 1-2 years of experience in sales, preferably in automotive and/or financial services. Experience in loan processing is an advantage, specifically in Motorcycle Loans. Experience in customer relations is a plus.

Education:

  • Preferably a graduate of 4-year business course

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