Chat Support Representative

5 days ago

Ortigas Metro Manila, Philippines Datamatics Full time ₱216,000 per year

We are hiring Chat Support Representatives This is a contractual role, perfect for individuals who are eager to gain BPO experience and build a career in customer service.

Key Responsibilities:

  • Handle customer inquiries through chat in a professional and timely manner.
  • Provide accurate information, resolve basic concerns, and escalate issues when needed.
  • Ensure excellent customer experience by following company guidelines and processes.
  • Maintain proper documentation of customer interactions.

Qualifications:

  • Open to new graduates or newbies with no prior BPO experience.
  • Strong written English communication skills.
  • Computer literate and able to multitask.
  • Willing to work on shifting schedules, including weekends and holidays.
  • Amenable to a contractual/project-based setup.

What We Offer:

  • Competitive pay of up to ₱18,000/month.
  • Training and guidance for beginners.
  • Supportive work environment to help you grow.

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