Technical Support Representative

4 days ago


Pasay, National Capital Region, Philippines Ben edictio Full time ₱144,000 - ₱600,000 per year

Hiring for Technical Support Agent

- MOA, Pasay City

- Hybrid set-up (1-2x RTO per month)

- Night shift

____________

  • Act as the first level of support for questions, issues, and common tasks
  • Use written and verbal communication to resolve complex, technical issues

____________

JOB REQUIREMENTS

  • Associate Degree Holder or Bachelor's Degree Holder
  • 1-3 years of experience in a customer-focused, support environment
  • Work experience in troubleshooting SaaS applications
  • Work experience with JavaScript, HTML, and XML
  • Experience with Service Cloud knowledge a plus
  • Excellent Communication Skills

Job Type: Full-time

Pay: Up to Php30,000.00 per month

Application Question(s):

  • Are you amenable to work on night shift?

Experience:

  • Technical Support (BPO): 1 year (Preferred)
  • Troubleshooting SaaS applications: 1 year (Preferred)
  • JavaScript, HTML, and XML : 1 year (Preferred)
  • Service Cloud: 1 year (Preferred)

Work Location: In person



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