Technical Support Representative

WORK SET-UP:_ FULLTIME ON-SITE_SUMMARY:If you're passionate about being helpful, and supportive, focusing on customers, and having fun then we have the perfect opportunity for you. You will have the opportunity to represent our company by speaking directly with our rapidly growing base of happy customers. You will be educating, problem-solving, and most...

About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage.Our company specializes in business process optimization for 18 years now, with a world-class Net Promoter Score...

Job Title: Email Support Representative (Gaming)Work Setup:Work Onsite in PasayAbout the RoleWe're looking for an Email Support Representative to help players with their inquiries and concerns. You'll handle account, payment, and gameplay issues, provide clear guidance, and escalate technical problems when needed—all while ensuring players get a smooth and...

TECHNICAL SUPPORT AGENTWork Address: MOA, PasayWork Set-up: Hybrid (1-2x a month RTO)Work Schedule: Night Shift (starts at 9pm)DUTIES and RESPONSIBILITIES:Delight customers by providing timely, expert adviceAct as the first level of support for questions, issues, and common tasksPrioritize cases and respond to inquiries with speed and precisionUse written...

The Technical Support Manager is responsible for the day-to-day operations of the Technical Support Group, providing end-user support to SMDC employees, ensuring that all IT equipment, productivity tools and services are available and accessible for use.DUTIESANDRESPONSIBILITIESDirect and coordinate a team of Technical Support EngineersPrioritize IT-related...

QualificationsStrong background in Windows Operating System and other Microsoft products, including but not limited to MS Office.  (MUST HAVE)Knowledgeable and well-versed in computer setup, configuration, and troubleshooting.  (MUST HAVE)Must have a strong basic network background and concept.  (MUST HAVE)An incoming employee should be dedicated and...

WE ARE HIRINGPosition: Technical Support AgentWork Address: MOA, PasayWork Setup: Hybrid (1–2x a month onsite)Work Schedule: Night Shift (Starts at 9 PM)Employment Type: Full-timeJob Summary:We are looking for a Technical Support Agent who is passionate about helping customers and solving technical issues. This role involves providing first-level support...

QUALIFICATIONS:• Must have a Bachelor's Degree• Must have at least 1 year of experience in customer-focused, support environment• Must have experience in providing support via email and phone• Must have experience in troubleshooting SaaS applications• Must have experience with JavaScript, HTML, and XML• Must have excellent Communication Skills•...

Key Responsibilities:Delight customers by providing timely, expert adviceAct as the first level of support for questions, issues, and common tasksPrioritize cases and respond to inquiries with speed and precisionUse written and verbal communication to resolve complex, technical issuesCarry out ad hoc tasks or activities associated with the Technical Support...

• Ability to respond to incoming requests related to account balances and invoices, cancellation of software and services, and account ownership.• Resolve basic billing discrepancies• Explain financial statements, billing requirements, and contractual obligations clearly and accurately.• Maintain good customer relations and work effectively with...