
Technical Support Representative
4 days ago
Hiring for Technical Support Agent
- MOA, Pasay City
- Hybrid set-up (1-2x RTO per month)
- Night shift
____________
- Act as the first level of support for questions, issues, and common tasks
- Use written and verbal communication to resolve complex, technical issues
____________
JOB REQUIREMENTS
- Associate Degree Holder or Bachelor's Degree Holder
- 1-3 years of experience in a customer-focused, support environment
- Work experience in troubleshooting SaaS applications
- Work experience with JavaScript, HTML, and XML
- Experience with Service Cloud knowledge a plus
- Excellent Communication Skills
Job Type: Full-time
Pay: Up to Php30,000.00 per month
Application Question(s):
- Are you amenable to work on night shift?
Experience:
- Technical Support (BPO): 1 year (Preferred)
- Troubleshooting SaaS applications: 1 year (Preferred)
- JavaScript, HTML, and XML : 1 year (Preferred)
- Service Cloud: 1 year (Preferred)
Work Location: In person
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