Technical Support

Job Description• Facilitates seamless integration between the Back Office applications and the business lines• Sees that production issues are responded to in a timely manner• Evaluates problem resolutions and delivery of application changes to anticipate impact to business and users in order to keep the user community well informed.• Provides...

The Technical Support Manager is responsible for the day-to-day operations of the Technical Support Group, providing end-user support to SMDC employees, ensuring that all IT equipment, productivity tools and services are available and accessible for use.DUTIESANDRESPONSIBILITIESDirect and coordinate a team of Technical Support EngineersPrioritize IT-related...

WE ARE HIRINGPosition: Technical Support AgentWork Address: MOA, PasayWork Setup: Hybrid (1–2x a month onsite)Work Schedule: Night Shift (Starts at 9 PM)Employment Type: Full-timeJob Summary:We are looking for a Technical Support Agent who is passionate about helping customers and solving technical issues. This role involves providing first-level support...

QUALIFICATIONS:• Must have a Bachelor's Degree• Must have at least 1 year of experience in customer-focused, support environment• Must have experience in providing support via email and phone• Must have experience in troubleshooting SaaS applications• Must have experience with JavaScript, HTML, and XML• Must have excellent Communication Skills•...

Key Responsibilities:Delight customers by providing timely, expert adviceAct as the first level of support for questions, issues, and common tasksPrioritize cases and respond to inquiries with speed and precisionUse written and verbal communication to resolve complex, technical issuesCarry out ad hoc tasks or activities associated with the Technical Support...

Hiring for Technical Support Agent- MOA, Pasay City- Hybrid set-up (1-2x RTO per month)- Night shift____________Act as the first level of support for questions, issues, and common tasksUse written and verbal communication to resolve complex, technical issues____________JOB REQUIREMENTSAssociate Degree Holder or Bachelor's Degree Holder1-3 years of experience...

About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage.Our company specializes in business process optimization for 18 years now, with a world-class Net Promoter Score...

Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net...

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...

COMPANY PROFILE: A well-established BPO company that is well-committed in providing business outsourcing needs to its clientsPosition: Technical Support AgentCompany Industry: IT CompanyWork Location: MOA Pasay CityWork Schedule: Night Shift (1x-2x a month RTO)Salary: Php 30,000 - Php 40,000 grossWork Set Up: Hybrid SetupJOB REQUIREMENTS:Bachelor's degree in...