Legal Intake Specialist

16 hours ago

Manila, National Capital Region, Philippines The Journey Law Group, P. C. Full time ₱300,000 - ₱600,000 per year
Job Description:

The Legal Intake Specialist is the first point of contact for potential clients seeking immigration legal services. This remote role is critical in ensuring an efficient, professional, and empathetic intake process. The specialist will respond to inquiries, conduct initial client screenings, manage lead data in our CRM, and coordinate consultations with our legal team.

This position requires strong communication skills, attention to detail, and the ability to work independently while managing sensitive information.

Key Responsibilities:

  • Handle incoming inquiries via phone and email during U.S. business hours

  • Conduct initial screening interviews to gather information on immigration concerns

  • Accurately log and manage leads in our CRM

  • Schedule and confirm consultations with attorneys and case managers

  • Send follow-up communications, document requests, and intake forms

  • Maintain client confidentiality and adhere to firm protocols

  • Collaborate with the Legal Services Development Manager and legal team to ensure a smooth lead-to-client transition

  • Provide status updates and reports on intake activity

  • Fill-up U.S. Immigration Forms

Qualifications:

  • Bachelor's degree preferred (Legal Studies, Communications, or related fields)

  • Minimum 2 years of experience in customer service, legal intake, or administrative roles (preferably for a U.S.-based company or law firm)

  • Strong written and spoken English communication skills

  • Proficiency in using CRM software and productivity tools (e.g., Google Workspace, Zoom)

  • Prior experience with immigration law or U.S. legal processes is an advantage

  • Highly organized, detail-oriented, and able to multitask effectively

  • Ability to work independently with minimal supervision

  • Must have a reliable internet connection and dedicated remote work setup

Compensation:

  • Competitive salary (PHP-based)

  • Internet allowance

  • Paid U.S. Major holidays and Religious Observances

  • Remote work flexibility

  • Senior Legal Operations Manager

    5 days ago

    Manila, National Capital Region, Philippines Bay Legal, PC Full time ₱1,200,000 - ₱2,400,000 per year

    Join XPRTS, Inc. – Global Legal Support CareersXPRTS, Inc. is a fast-growing legal staffing and technology solutions company, founded by Bay Legal, PC, a California-based U.S. law firm. With operations in the Philippines and Latin America, we help law firms scale through technology-driven systems and highly trained global professionals.Our teams support...

  • Client Intake Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeIntake Full time $8,320 - $12,480

    Are you a detail-oriented professional seeking a challenging role in client intake?This position is ideal for someone with excellent interpersonal and communication skills.We are looking for an experienced Legal Client Intake Coordinator to join our team!About the RoleThe primary responsibility of this role is to manage the intake process from initial...

  • Case Intake Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeIntake Full time $18,000 - $25,000

    Legal Case Intake ProfessionalWe are seeking a highly motivated and organized Legal Case Intake Professional to join our team. As a key member of our intake process, you will be responsible for managing incoming case requests, coordinating with clients, and ensuring seamless communication throughout the case lifecycle.Responsibilities:Manage and prioritize...

  • Intake Data Entry

    1 week ago

    Manila, National Capital Region, Philippines beBeeDataEntry Full time $12,000 - $15,900

    We are seeking a detail-driven professional to fill the role of Intake Data Entry and Coding Specialist. The ideal candidate will have 2+ years of experience in data entry, coding or intake coordination.The successful candidate will be responsible for:Entering and maintaining accurate intake information in our case management systems.Applying standardized...

  • Intake Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeIntake Full time $40,000 - $60,000

    Job Overview:We are seeking a skilled and compassionate Intake Coordinator to join our team. As an Intake Coordinator, you will be the first point of contact for patients in urgent or stressful situations. You will answer and manage intake phone calls with empathy and efficiency, providing a warm welcome to each caller.Key Responsibilities:Frontline Patient...

  • Legal Intake Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines PEARL Full time $70,000 - $120,000 per year

    Work Arrangement: Fully RemoteJob Type: Full-TimeWork Schedule: 40 Hours/Week, US Business HoursLocation: RemoteAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders...

  • CASE MANAGER

    2 weeks ago

    Manila, National Capital Region, Philippines Bay Legal, PC Full time $104,000 - $130,878 per year

    Join XPRTS, Inc. – Global Legal Support CareersXPRTS, Inc. is a fast-growing legal staffing and technology solutions company, founded by Bay Legal, PC, a California-based U.S. law firm. With operations in the Philippines and Latin America, we help law firms scale through technology-driven systems and highly trained global professionals.Our teams support...

  • Intake Data Entry

    2 weeks ago

    Manila, National Capital Region, Philippines HireHawk Full time

    Job Title: Intake Data Entry & Coding SpecialistJob Type: Independent ContractorWorkplace: RemoteSchedule: Full-time, aligned with U.S. business hours (PST coverage required, occasional Saturdays)Compensation: USD $1000 – $1,300/month (DOE)About HireHawkAt Hirehawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding...

  • Medical Intake Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeResponsibility Full time ₱900,000 - ₱1,220,000

    Medical Intake Specialist Role SummaryThis Medical Intake Specialist plays a vital part in our medical records retrieval process, ensuring accuracy, completeness, and optimization for downstream success.Key Responsibilities:Provider Identification: Identify relevant providers associated with a client's treatment, beyond the primary facility submitted by the...

  • Client Intake

    2 weeks ago

    Manila, National Capital Region, Philippines Emapta Full time ₱104,000 - ₱130,878 per year

    Where Caregivers Get the Care They Deserve Our client is transforming the future of caregiving by putting family caregivers at the center of care. Through hourly compensation, personalized coaching, peer communities, and AI-powered tools, they empower caregivers to support loved ones with dignity-without sacrificing their own well-being. Backed by leaders...