CASE MANAGER

1 week ago

Manila, National Capital Region, Philippines Bay Legal, PC Full time ₱300,000 - ₱450,000 per year

Join XPRTS, Inc. – Global Legal Support Careers

XPRTS, Inc. is a fast-growing legal staffing and technology solutions company, founded by Bay Legal, PC, a California-based U.S. law firm. With operations in the Philippines and Latin America, we help law firms scale through technology-driven systems and highly trained global professionals.

Our teams support law firms with intake, drafting, legal and office support, marketing, and technology solutions—delivering faster, more affordable, and higher-quality legal services.

What We Look For

We're seeking highly organized Case Managers who can take ownership of client matters after intake through resolution. If you're detail-oriented, proactive, and thrive in a professional, fast-paced environment, this role is for you.

Key Responsibilities

Key Responsibilities
  • Oversee the progress of client cases from onboarding through closure.
  • Communicate regularly with clients to provide updates, request documents, and ensure their concerns are addressed.
  • Coordinate with attorneys, paralegals, and other staff to track deadlines, filings, and next steps.
  • Review and organize case files, evidence, and supporting documents for attorney preparation.
  • Maintain case timelines and proactively follow up on pending items to avoid delays.
  • Update and manage client records using CRM/case management systems (Clio, Lawmatics, or similar).
  • Support attorneys in preparing for hearings, mediations, and other proceedings by ensuring documentation is complete and accessible.

Qualifications

  • Bachelor's degree or equivalent experience in legal studies, business, or related field.
  • At least 2 years' US experience in case management
  • Excellent English communication skills—both verbal and written.
  • Strong organizational skills with the ability to manage multiple cases simultaneously.
  • Proficiency with CRM/case management software (Clio, Lawmatics, or similar) is a plus.
  • Critical thinking, attention to detail, and problem-solving skills.

Benefits

  • Full-time, remote work.
  • Competitive compensation package.
  • Paid U.S. Holidays and Paid Leave.
  • Incentives and performance-based bonuses.

Work Hours & Setup

  • Schedule: Monday to Friday, 8:00 AM–5:00 PM PST.
  • Collaboration: Must stay on Zoom throughout shift for seamless communication with attorneys and staff.

  • Case Management Lead

    2 weeks ago

    Manila, National Capital Region, Philippines GCash Full time ₱900,000 - ₱1,200,000 per year

    Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayWho You'll Be Working WithIf you have a strong background in customer service,...

  • Manager, Service Design

    2 weeks ago

    Manila, National Capital Region, Philippines White & Case Full time ₱1,200,000 - ₱2,400,000 per year

    Manager, Service DesignFirm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than...

  • Medical Case Manager

    2 weeks ago

    Manila, National Capital Region, Philippines MedGrocer Full time ₱900,000 - ₱1,200,000 per year

    MedGrocer's digitally-enabled corporate healthcare solutions and patient programs empower our customers to get their medicines, vaccines, and teleconsultations conveniently, cost-effectively, and intelligently.Every year, we serve over one million Filipinos either directly or through partnerships with employers and pharmaceutical companies.TheMedical Case...

  • Manager, Service Design

    2 weeks ago

    Manila, National Capital Region, Philippines White & Case LLP Full time ₱1,500,000 - ₱2,500,000 per year

    Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working in...

  • 37238203228- Amazon Case Manager

    4 weeks ago

    Manila, National Capital Region, Philippines Activate Talent Full time

    Job Title: Amazon Case ManagerSchedule: M-F, 9AM -5PM PacificTimeSalary: $1,000 - $1,500/monthWe're looking for an experienced Amazon Case Manager with a strong background in the supplements space to join our team. In this role, you'll own backend troubleshooting across Seller Central — submitting and managing cases, escalating issues, and ensuring ASINs...

  • Senior Coordinator, Billing

    2 weeks ago

    Manila, National Capital Region, Philippines White & Case Full time $60,000 - $80,000 per year

    Senior Coordinator, BillingFirm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more...

  • Senior Coordinator, Accounts Payable

    2 weeks ago

    Manila, National Capital Region, Philippines White & Case LLP Full time ₱40,000 - ₱60,000 per year

    Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working in...

  • Administrator, Learning

    2 weeks ago

    Manila, National Capital Region, Philippines White & Case LLP Full time $40,000 - $60,000 per year

    Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47 locations, working in...

  • Senior Website Coordinator

    1 week ago

    Manila, National Capital Region, Philippines White & Case Full time ₱900,000 - ₱1,200,000 per year

    Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers operating from more than 40 locations, working around the...

  • Coordinator, Payroll

    4 weeks ago

    Manila, National Capital Region, Philippines White & Case Full time

    Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47locations, working in...