Senior Project Management Officer

About the Role

We're seeking a strategic Project Administration Officer to support our Enterprise Project Management Office (EPMO). This is a high-visibility role that goes beyond coordination—you'll be the operational backbone of the EPMO, driving governance, portfolio oversight, and executive-level reporting.

This role requires someone who can act as a bridge between project teams, EPMO leadership, and senior stakeholders, ensuring strategic alignment, visibility, and accountability across the portfolio. You'll own the systems, processes, and reporting that enable informed decision-making at the executive level.

Key Responsibilities:

Strategic Governance & Portfolio Management

• Own and maintain enterprise OKRs, tracking progress and alignment with business strategy
• Drive strategic project governance frameworks, ensuring consistency and standardization across the portfolio
• Monitor portfolio health, capacity, and resource risks, surfacing early warning signs proactively
• Maintain portfolio-level visibility across all projects, identifying dependencies, risks, and alignment issues
• Hold stakeholders accountable by tracking commitments and asking the hard questions

Executive Reporting & Data Visualization

• Produce executive-ready reports, dashboards, and board packs that distil complex information into actionable insights
• Create data visualizations that drive decisions, not just report status
• Present portfolio insights to senior leadership with confidence and clarity
• Translate project data into strategic narratives that executives care about

Smartsheet Mastery & Automation

• Design and maintain advanced Smartsheet solutions, including dashboards, automated workflows, formulas, and reporting
• Standardize and continuously improve Smartsheet governance across the EPMO and broader business
• Train and support others in using Smartsheet effectively
• Drive data quality and consistency improvements across the platform

Stakeholder Management & Influence

• Engage confidently with executives, project managers, and cross-functional teams
• Challenge the status quo and escalate issues when needed
• Build relationships across the business to deliver EPMO objectives
• Facilitate difficult conversations about prioritization, resource allocation, and trade-offs

Process Improvement & Initiative Tracking

• Drive continuous improvement of EPMO processes, templates, and standards
• Track team initiatives and business goals, ensuring alignment and progress
• Identify opportunities to enhance portfolio visibility, governance, and decision-making
• Operate autonomously, creating structure and clarity where needed

Essential Requirements

• Advanced Smartsheet expertise, including dashboards, automation, formulas, and workflows—this is non-negotiable
• Data visualization and presentation skills—ability to create executive-ready materials that drive decisions
• 4-7 years of experience in PMO, EPMO, or strategic project coordination roles
• Portfolio-level thinking: understanding of governance, prioritization, and strategic alignment beyond individual projects
• Proven ability to engage with and influence senior stakeholders and executives
• Strong analytical skills with the ability to turn data into insights and recommendations
• Confidence to challenge, escalate, and hold stakeholders accountable
• Self-starter who can operate independently and create clarity in ambiguity
• Excellent written and verbal communication skills

Highly Valued

• Bachelor's degree in Business Administration, Project Management, or related field
• Experience supporting executive leadership teams
• Knowledge of Agile, hybrid, or waterfall project methodologies
• Familiarity with Power BI, Jira, Confluence, or Microsoft Project
• Project management certifications (CAPM, PRINCE2, AgilePM)
• Experience implementing governance frameworks or PMO standards
• Change management experience: training, influencing, measuring adoption
• Background in capacity planning and resource management

What Success Looks Like

• Executives receive timely, accurate, and insightful portfolio reporting that informs decisions
• The EPMO operates with consistent governance, clear accountability, and proactive risk management
• Smartsheet is leveraged to its full potential with automated, standardized workflows
• Stakeholders are engaged, informed, and aligned on priorities and trade-offs
• Portfolio health and delivery performance improve through data-driven insights

ShoreXtra Benefits & Perks

• Permanent WFH
• Client-provided equipment
• 20 annual leave credits
• Medical and dental insurance
• Free barista-style coffee
• Free parking and jeepney services
• Unlimited potential for growth
• Fun and family-oriented working environment
• Silver Badge Referral reward for Shore360 employees