
Hotel Operations Manager
3 days ago
Overview:
The Hotel Operations Manager will assist the Director in managing the day-to-day operations of multiple 3-star hotels within the chain. The role requires strong leadership, flexibility, and the ability to oversee several properties simultaneously while ensuring smooth operations and excellent guest service.
Key Responsibilities:
- Oversee daily hotel operations across assigned properties (approx. 3 hotels).
- Act as the Director's key support for hotel operations, ensuring company standards are met.
- Supervise hotel managers and department heads, providing guidance and direction.
- Monitor guest satisfaction, resolve issues, and maintain service quality.
- Support in managing budgets, cost controls, and operational performance.
- Implement policies, procedures, and operational improvements across hotels.
- Travel between Manila and Cebu hotels as required.
Must-Haves:
- Experience in hotel management (multi-property experience is a strong advantage).
- Ability to handle multiple hotels simultaneously (3-star or similar level).
- Strong leadership, organizational, and problem-solving skills.
- Proactive, fast, and flexible; willing to travel.
Job Types: Full-time, Permanent
Application Question(s):
- Please share your Viber number. This will allow us to reach you easily and ensure the line is open at all times for updates.
Work Location: In person
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