Hotel Manager
2 weeks ago
Job Summary:
The Hotel Manager will oversee the overall operations of assigned hotel branches, ensuring smooth day-to-day management, financial growth, guest satisfaction, and staff performance. This role requires a strategic and hands-on leader with solid experience in hotel and motel operations, capable of maintaining brand standards while driving profitability.
Key Responsibilities:
- Supervise and manage all hotel operations including front office, housekeeping, maintenance, and food & beverage (if applicable).
- Develop and implement strategies to achieve occupancy, revenue, and profitability targets.
- Ensure high levels of guest satisfaction by maintaining service quality and promptly resolving guest concerns.
- Lead, train, and motivate hotel staff to deliver excellent service and operational efficiency.
- Monitor daily financial performance, control expenses, and ensure adherence to budget goals.
- Coordinate with the corporate office for reporting, marketing initiatives, and policy implementation.
- Conduct regular property inspections to ensure cleanliness, maintenance, and compliance with safety standards.
- Analyze market trends and recommend actions to improve competitiveness and growth.
- Support recruitment, performance evaluation, and staff development within the hotel team.
- Ensure compliance with local laws, health and safety regulations, and company policies.
Qualifications:
- Bachelor's Degree in Hotel and Restaurant Management, Tourism, Business Administration, or related field.
- 5–10 years of proven experience in hotel operations management, preferably handling both motels and hotels.
- Strong leadership, decision-making, and organizational skills.
- Excellent interpersonal and communication abilities.
- Financial acumen with experience in budgeting and revenue management.
- Customer-oriented mindset and commitment to service excellence.
- Flexible and willing to travel to different hotel locations as needed.
Preferred Qualifications:
- Experience managing multiple properties or branch-level operations.
- Background in business expansion or new property setup is an advantage.
Compensation:
Competitive salary package commensurate with experience, plus performance-based incentives and benefits.
Job Type: Full-time
Pay: Php50, Php80,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- hotel management: 5 years (Required)
- leadership: 5 years (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
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