sales and franchise manager

Duties and Responsibilities:

Sales Strategy Development and Execution:

• Develop and implement comprehensive sales strategies to achieve company revenue targets and market share growth.
• Identify new sales opportunities and market trends, and adapt strategies to capitalize on these opportunities.
• Lead and manage the sales team, providing guidance, training, and support to achieve individual and team sales targets.

Franchise Development:

• Design and execute a strategic plan for franchise expansion, including identifying target markets and potential franchisees.
• Develop and refine the franchise offering, including franchise agreements, operations manuals, and support systems.
• Actively recruit and assess potential franchisees, conducting interviews and due diligence to ensure alignment with company values and goals.

Relationship Management:

• Build and maintain strong relationships with existing franchisees, providing ongoing support and guidance to help them succeed.
• Act as the primary point of contact for franchisees, addressing any concerns or issues that arise and ensuring compliance with franchise agreements.
• Foster a collaborative environment between franchisees and the company, encouraging the sharing of best practices and continuous improvement.

Marketing and Brand Development:

• Collaborate with the marketing team to develop and implement marketing strategies that support sales and franchise growth.
• Ensure consistent branding and messaging across all sales and franchise channels.
• Oversee the creation and distribution of marketing materials for both sales and franchise recruitment efforts.

Financial Management and Reporting:

• Monitor and analyze sales and franchise performance metrics, providing regular reports to senior management.
• Develop and manage the sales and franchising budget, ensuring cost-effective allocation of resources.
• Identify and mitigate financial risks associated with sales and franchise operations.

Training and Development:

• Develop and deliver training programs for the sales team and new franchisees, covering key areas such as sales techniques, customer service, and operational standards.
• Provide ongoing professional development opportunities for the sales team and franchisees to enhance their skills and performance.
• Ensure all sales personnel and franchisees are knowledgeable about the company's products, services, and operational procedures.

Operational Oversight:

• Oversee the day-to-day operations of the sales department and franchise network, ensuring smooth and efficient processes.
• Implement and enforce company policies and procedures across all sales and franchising activities.
• Regularly visit franchise locations to assess compliance with operational standards and identify areas for improvement.

Market Research and Analysis:

• Conduct market research to identify new sales and franchise opportunities, including competitor analysis and customer insights.
• Utilize data and analytics to inform decision-making and strategy development.
• Stay up-to-date with industry trends, regulations, and best practices in sales and franchising.

Negotiation and Contract Management:

• Negotiate terms and agreements with potential franchisees, ensuring favorable terms for the company while maintaining fairness.
• Oversee the drafting, review, and execution of franchise agreements, ensuring compliance with legal and regulatory requirements.
• Manage contract renewals and terminations, addressing any issues that may arise.

Innovation and Continuous Improvement:

• Encourage innovation within the sales and franchise teams, fostering a culture of continuous improvement.
• Identify and implement new tools, technologies, and processes to enhance sales and franchise operations.
• Solicit feedback from franchisees and sales personnel to drive improvements in products, services, and support systems.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• [5+] years of experience in sales management, franchising, or a related role, preferably within the retail or foodservice industry.
• Proven track record of driving sales growth and successfully managing a franchise network.
• Experience in developing and executing strategic plans, with a focus on sales and franchise expansion.
• Strong leadership and team management skills, with experience in training and developing sales teams and franchisees.

Working Conditions:

• Work is typically performed in an office setting, with regular visits to franchise locations.

Fast-paced and dynamic work environment, requiring the ability to manage multiple tasks and deadlines.

Job Type: Full-time

Work Location: In person