VP - Global Accounts

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today

What can you expect in a "VP, Global Accounts" role with TaskUs: 

What does the Vice President of Global Operations really do? Think of yourself as the leader who will drive operational consistency and performance for many of our largest clients. You will concentrate on operational alignment and uniformity, and you will be accountable for the operational governance for key clients within the Global Accounts portfolio. You must demonstrate a commitment to excellence and work well with Senior Leadership. You are expected to have a passion for success, and a proven record of successful data analysis and planning.

Now we need your full concentration because it's time to imagine what it's like being the Vice President of Global Operations. As you tackle your new tasks for the day, You will create SOPs and governance for these clients. You will focus solely on creating and governing internal processes for these clients with the goal of improving operational efficiency in the areas where these clients operate, including India, Americas, Europe and The Philippines.

As a  Vice President of Global Operations, you will: 

• Focus on legacy or new clients in the company's portfolio

• Establish an operational governance model to ensure efficiency, uniformity, and consistency across all geographies

• Drive operational consistency and performance for the client/s

• Closely develop guidelines for performance evaluations, career advancement and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business. 

• Partner with leadership to maintain an efficient team structure and performance, using analytics, processes, and tools. 

• Maximize client engagements and work with your leadership team to develop plans to meet the future needs of the sites. 

• Maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you will develop strong relationships with clients and internal partners, including department leaders and co-executives. 

Do you have what it takes to become the Vice President of Global Operations? 

Requirements: 

• 8+ years in a senior leadership role of a large business managing multiple sites and geographies, BPO experience strongly preferred 

• Demonstrate financial management and budgeting skills 

• Make sound business decisions based on data and statistics 

• Ability to leverage the use of latest technology to enhance the growth of your team 

• Possess a "people first" leadership style with strong communication, interpersonal and leadership skills with a thorough understanding of organizational behavior, workforce planning, metrics, and analytics. 

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL