Account Manager

The Accounts Manager (Senior Role) plays a pivotal role in managing client relationships, driving account growth, and maximizing financial profitability. They lead a team of accounts managers and associates, ensuring exceptional client service, strategic guidance, and effective project execution.

Responsibilities:

ACCOUNT MANAGEMENT

• Lead Creative Ideation and Agency Revert Development: Take the lead in generating innovative ideas and elaborating on agency reverts/pitches to secure successful project proposals.
• Architect Comprehensive Campaign Strategies: Lead the development of a holistic campaign strategy to ensure the achievement of campaign objectives.
• Oversee Team Role Assignment: Oversee the delegation of team roles and responsibilities to optimize productivity and ensure seamless project execution.
• Present Convincing Reverts/Pitches: Assume a key role in presenting agency reverts/pitches to prospective clients, aiming for compelling and persuasive proposals.
• Manage Seeding Kit Conceptualization: Manage the ideation of seeding kits to maximize their impact in promotional efforts.
• PLE Direction and Performance Appraisal: Leads the compilation and analysis of post-launch data, synthesizing key findings and trends to assess campaign effectiveness.

BRAND AND CLIENT RELATIONSHIP MANAGEMENT

• Prompt and Efficient Brand Team Communication: Prioritize timely and efficient responses to the brand team's inquiries to ensure seamless brand management and collaboration.
• Tailored Support for Campaign Success: Provide necessary support for client needs related to campaign-specific requests, ensuring a customized approach to meet campaign objectives. Collaborate with the Accounts Director to develop strategic plans for client accounts.
• Strategic Client-Agency Relationship Building: Focus on nurturing and strengthening client-agency relationships to foster long-term partnerships, trust, and collaborative success.
• Immediate Brand Engagement and Responsiveness: Maintain a strong and immediate brand-facing presence to ensure proactive and effective brand management, leading to mutually beneficial outcomes.
• Mentor and provide guidance to Accounts Managers on client management strategies.

KOL RELATIONS

• Strategic KOL Communication and Engagement: Drive strategic communication and management of Key Opinion Leaders (KOLs) to achieve specific campaign objectives and performance metrics.
• Rapid Troubleshooting and Crisis Mitigation: Prioritize swift troubleshooting and crisis management to uphold a positive brand image and minimize disruptions to KOL collaborations.
• Responsive Brand Inquiry Handling: Ensure timely and comprehensive responses to brand inquiries across various platforms (WhatsApp, Viber, email, etc) to enhance brand engagement and customer satisfaction.
• KOL MOA Precision: Lead the creation of KOL Memorandums of Agreement (MOAs) to ensure clear and mutually beneficial collaboration terms.
• Enhanced KOL Content Quality: Implement rigorous checks to enhance the quality of KOL-generated content, aligning it with brand standards and campaign goals.
• Thorough Campaign Details and Toolkit Dissemination: Cascade all campaign details and toolkits comprehensively, ensuring that the entire team is well-informed and equipped for campaign success.
• Long-term KOL Relationship Building: Focus on sustaining and fostering long-term KOL relationships to drive continued advocacy and support for the brand.

EVENT MANAGEMENT

• Efficient Event Supplier Coordination and Dissemination: Streamline event supplier coordination and cascade information across the team for effective resource allocation and event success.
• Strategic Event Conceptualization and Planning: Take the lead in devising a clear and goal-driven event conceptualization and strategy to ensure successful event execution and achievement of objectives.
• Resourceful Supplier Coordination and Sourcing: Oversee and optimize supplier coordination and sourcing to efficiently secure necessary resources and ensure cost-effective event solutions. Monitor project timelines and budgets. Track project expenses and reconcile budgets
• Effective Event Day Operations Leadership: Lead and manage event day operations to ensure a smooth and successful execution of the event, aligning it with the predefined strategy and goals.

ADMIN AND BACKEND

• Finance Coordination
• Efficient Supplier Transaction Management: Streamline the process for creating, closing, and managing supplier Cost Estimates (CEs) and Key Opinion Leader Memorandums of Agreement (KOL MOAs) to ensure accuracy and timeliness.
• Optimized Tax Compliance: Ensure precise alignment of tax breakdowns to meet regulatory requirements, enhancing financial transparency and accountability.
• Streamlined Supplier Documentation: Request, collect, and maintain essential supplier documents (such as BIR Form 2303 and Tax Identification Numbers) to support smooth financial operations
• Client Payment and Budget Management
• Comprehensive Budget Control: Implement end-to-end budget management, including formalized Cost Estimate(CEs), Certificate of Completion(COCs), and effective tracking of Purchase Orders (PO) and Delivery Receipts (DR) to manage budgets efficiently.
• Real-Time PO Sheet Updates: Maintain up-to-date Purchase Order (PO) sheets to provide accurate information on status, supporting informed financial planning and decision-making.
• Payment Requests Coordination
• Talent and Supplier Payables Organization: Manage talent payables and supplier payable sheets for effective financial resource allocation and transparency.
• Timely Payment Request Coordination: Coordinate payment requests in a timely and synchronized manner, aligned with agency payment terms, to optimize cash flow and financial management.
• Receipt and Compliance Management: Secure both physical and digital Official Receipts (ORs) from suppliers and provide Form 2307 for OR transactions, ensuring seamless tax compliance and robust financial record-keeping.

Work Set-Up: Hybrid

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Benefits:

• Work from home

Experience:

• Account management: 3 years (Preferred)
• Event Management: 3 years (Preferred)
• KOL Management: 3 years (Preferred)
• Brand and Client Management: 3 years (Preferred)

Work Location: In person