Customer Service Representative

9 hours ago

Clark Freeport and Special Economic Zone Central Luzon, Philippines Royal Eagle Aviation Full time $104,000 - $130,878 per year

Role Description

This is a full-time on-site role for a Customer Service Representative located in Clark Freeport Zone, Pampanga. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience.

Qualifications

  • Respond to customer inquiries via phone, email or chat.
  • Resolve customer complaints and issues with professionalism and efficiency.
  • Maintain a high level of product and service knowledge to assist customers accurately.
  • Process orders, forms, applications, and requests.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Follow communication procedures, guidelines, and policies.
  • Provide feedback to management for continuous improvement.

Requirements

  • At least a high school diploma; college degree preferred.
  • Strong problem-solving abilities and patience.
  • Proficiency in computer applications and typing.
  • Willingness to work in shifts, including weekends and holidays.
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team.
  • Experience in the aviation industry is a plus.
  • With Aviation knowledge/background.
  • Familiarity with CRM systems and call center software.
  • Can start immediately.

  • Customer Service Representative

    3 days ago

    Clark Freeport and Special Economic Zone, Central Luzon, Philippines MDM Systems, Inc. Full time $40,000 - $60,000 per year

    CUSTOMER SERVICE REPRESENTATIVE (CSR)Work on site (24/7)Permanent – Full timeEarly/Dayshift, Night Shift and Shifting/rotation schedule (M-F, Weekends)We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for processing orders and upselling, providing exceptional customer...

  • Customer Service Representative

    3 days ago

    Clark Freeport Zone, Philippines AUMTREND PH INC Full time ₱200,000 - ₱240,000 per year

    Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

  • Customer Relations Supervisor

    1 day ago

    Clark Freeport and Special Economic Zone, Central Luzon, Philippines The Medical City Full time $104,000 - $130,878 per year

    The Medical City Clark is looking for aCustomer Relations Supervisorwho will be responsible for managing a team of customer service representatives, ensuring that they provide outstanding service, and handling escalated customer issues. This role requires strong leadership skills, the ability to maintain positive customer relationships, and a commitment to...

  • Customer Service Representative

    3 days ago

    Clark Freeport Zone, Philippines MDM SYSTEMS, INC. Full time ₱25,000 per year

    Customer Service Representative (CSR)Work on site (24/7)Permanent – Full timeEarly/Dayshift, Night Shift and Shifting/rotation scheduleWe are seeking a dedicated and personable Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for processing orders and upselling, providing exceptional customer service by...

  • Customer Service Representative

    3 days ago

    Clark Freeport Zone, Philippines Offshore 247 Full time ₱300,000 - ₱400,000 per year

    Customer Service Representative (Chat Support)We are looking for an experienced Customer Service Representative to join our team at Offshore 24/7 in Philexcel Clark Freeport Zone.Offshore 24/7 is an Australian-owned outsourcing company with our office located in Philexcel, Clark Freeport Zone. This is a terrific opportunity for an experienced Customer...

  • Customer Service Associate

    3 days ago

    Clark Freeport and Special Economic Zone, Central Luzon, Philippines Intelassist Full time ₱360,000 - ₱480,000 per year

    Client:One Workforce GlobalEmployment Type:Full-Time EmploymentWork Setup:100% OnsiteWork Schedule:Night Shift (10:00 AM to 7:00 PM U.S. Eastern Time Zone)Location:Clark, PampangaSalary Package:30,000 to 40,000 PHP/MonthlyWhat You'll DoRespond promptly to customer inquiries over multiple channels such as phone, email, and live chat.Quickly and accurately...

  • Customer Service Representative

    3 days ago

    Clark Freeport Zone, Philippines TaskNest Business Services Full time ₱20,000 - ₱27,000 per year

    Customer Service Representative NO FINAL INTERVIEWLocation: Clark PampangaSalary Offer: Up to PHP 27,000Virtual process | No final interview | Onsite setupAbout the RoleWe are urgently hiring Customer Service Representatives for a leading Telco account. Enjoy a fast virtual application process with no final interview required. Successful candidates will work...

  • Customer Service Representative

    3 days ago

    Clark Freeport Zone, Philippines Reon International Industries Co., Ltd. Full time $30,000 - $50,000 per year

    Job Summary:The Sales Associate/Customer Service Representative is responsible for engaging with customers, processing sales orders, and providing exceptional service to both existing and potential clients. This role will also handle inquiries, promote company products, and ensure that every customer interaction reflects Reon hairs commitment to quality and...

  • Customer Service Representative

    3 days ago

    Clark Freeport Zone, Philippines Jepmac Commercial Space Full time ₱25,000 - ₱27,000 per year

    We are looking for Customer Service RepresentativeQualifications:With or without BPO ExperienceCollege or Highschool/SHS graduateCan speak EnglishFRESH GRADUATES ARE WELCOMEPerks:Salary Package up to 27,000 PHPPaid training100% virtual processInitial interview via phone call onlyJob Types: Full-time, PermanentPay: Php25, Php27,000.00 per...

  • Customer Service Representative

    3 days ago

    Clark Freeport Zone, Pampanga, Philippines Royal Eagle Aviation FZCO - Representative Office Full time $104,000 - $130,878 per year

    Respond to customer inquiries via phone, email or chatResolve customer complaints and issues with professionalism and efficiencyMaintain a high level of product and service knowledge to assist customers accuratelyProcess orders, forms, applications, and requestsKeep records of customer interactions, transactions, comments, and complaintsFollow communication...