Customer Service Representative

7 days ago

Taguig, National Capital Region, Philippines PLAYMATE LEISURE SOLUTIONS CORP. Full time ₱600,000 - ₱1,200,000 per year
Job Summary:

We are seeking a detail-oriented and customer-focused Customer Service Representative – KYC to join our team. In this role, you will be responsible for supporting the onboarding and compliance processes by assisting customers in completing their KYC requirements and ensuring that all documentation meets regulatory and internal standards.


Key Responsibilities:
  • Contact customers via phone, email, or chat to guide them through the KYC process.
  • Collect and verify identity documents (e.g., ID proof, address proof, PAN card).
  • Perform data entry and update customer information in internal systems.
  • Ensure KYC documentation complies with regulatory and company policies.
  • Follow up on pending documentation and escalate incomplete or suspicious profiles.
  • Educate customers on KYC procedures and provide excellent customer service.
  • Collaborate with compliance and risk teams as needed for escalations.
  • Maintain accurate records of all interactions and KYC activities.
  • Stay up to date on AML/KYC regulations and company policy changes.

Requirements:
  • Good verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and handle high volumes of requests.
  • Proficient in MS Office

  • Customer Service Representative

    2 days ago

    Taguig, National Capital Region, Philippines Firstsource Full time ₱150,000 - ₱250,000 per year

    Company DescriptionFirstsource Solutions Limited, established in 2001 and part of the RP-Sanjiv Goenka Group, is a specialized BPS partner with a focus on providing transformational solutions and services. Our teams utilize cutting-edge tech, data, and analytics to serve clients across various industries including healthcare, banking, financial services,...

  • Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines Job Hiring and Ramp Alerts Full time ₱37,000 per year

    Company DescriptionWe create exceptional experiences for customers across various platforms, including online, phone, social media, and in-person. We offer a range of services such as logistics, fulfillment, acquisition, sales, customer care, and support to clients in diverse industries including automotive, financial services, healthcare, retail, and tech...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Seeking enthusiastic Customer Service Representatives to join our growing team at Access Healthcare Services Manila, Inc. This full-time position is located in Taguig City, Metro Manila and requires at least 1 year of prior experience in a healthcare-focused customer service role. As a Customer Service Representative, you will be the primary...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines JK Network Services Full time ₱210,000 - ₱420,000 per year

    Client Profile: This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.Position: Customer Service Representative (With/without experience)Company Industry: BPO & IT CompanyWork Location: TaguigWork Schedule: Shifting ScheduleSalary: NegotiableWork Set-up: Work OnsiteJob...

  • Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines 360TRAINING INC. Full time ₱800,000 - ₱1,200,000 per year

    is a rapidly growing leader in online training and certification across a wide range of industries and professions. provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines OneSearch Incorporated Full time ₱420,000 - ₱540,000 per year

    Customer Service Representative | Shifting ScheduleOnsite : Mckinley TaguigSalary: Up to 45KAtleast 2nd year college with 6 months BPO experience voice internationalJob Summary:Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text,...

  • Customer Service Representative

    51 minutes ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱450,000 - ₱600,000 per year

    About the role We are looking for an experienced Customer Service Representative to join our team. This is a full-time role based in Taguig City, Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.What you'll be...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines TATA Consultancy Services Full time ₱250,000 - ₱500,000 per year

    We are seeking enthusiastic and customer-focused individuals to join our BPO team as Customer Service Representatives for a UK campaign. In this role, you will be responsible for providing high-quality service to UK-based customers, resolving inquiries, and ensuring a positive customer experience. You will act as the primary point of contact for customers...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Protech Devices Full time ₱70,000 - ₱120,000 per year

    Job Description: Customer Service RepresentativePosition OverviewWe are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will serve as the primary point of contact for customers, handling inquiries, providing technical and administrative support, and ensuring a seamless customer experience. This role...

  • Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱15,000 - ₱30,000 per year

    As a Customer Service Representative, you will:Handle customer inquiries via phone, email, or chat in a professional and efficient mannerResolve concerns and provide accurate information to customersMaintain customer satisfaction by delivering exceptional serviceWork in a team-oriented environment with opportunities for growth and developmentWhat We're...