Customer Service Representative

Company DescriptionFirstsource Solutions Limited, established in 2001 and part of the RP-Sanjiv Goenka Group, is a specialized BPS partner with a focus on providing transformational solutions and services. Our teams utilize cutting-edge tech, data, and analytics to serve clients across various industries including healthcare, banking, financial services,...

Company DescriptionWe create exceptional experiences for customers across various platforms, including online, phone, social media, and in-person. We offer a range of services such as logistics, fulfillment, acquisition, sales, customer care, and support to clients in diverse industries including automotive, financial services, healthcare, retail, and tech...

About the role Seeking enthusiastic Customer Service Representatives to join our growing team at Access Healthcare Services Manila, Inc. This full-time position is located in Taguig City, Metro Manila and requires at least 1 year of prior experience in a healthcare-focused customer service role. As a Customer Service Representative, you will be the primary...

Client Profile: This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.Position: Customer Service Representative (With/without experience)Company Industry: BPO & IT CompanyWork Location: TaguigWork Schedule: Shifting ScheduleSalary: NegotiableWork Set-up: Work OnsiteJob...

is a rapidly growing leader in online training and certification across a wide range of industries and professions. provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern...

Customer Service Representative | Shifting ScheduleOnsite : Mckinley TaguigSalary: Up to 45KAtleast 2nd year college with 6 months BPO experience voice internationalJob Summary:Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text,...

We are seeking enthusiastic and customer-focused individuals to join our BPO team as Customer Service Representatives for a UK campaign. In this role, you will be responsible for providing high-quality service to UK-based customers, resolving inquiries, and ensuring a positive customer experience. You will act as the primary point of contact for customers...

Job Description: Customer Service RepresentativePosition OverviewWe are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will serve as the primary point of contact for customers, handling inquiries, providing technical and administrative support, and ensuring a seamless customer experience. This role...

About the roleWhat we're looking forPrevious experience in a customer service or call centre role, preferably in the service industryExcellent communication and interpersonal skills, with the ability to connect with customers from diverse backgroundsStrong problem-solving and critical thinking skills to resolve customer issues efficientlyProficient in using...

Role Responsibility:1. Answer or receive customer requests via different service channels (calls/chat/hotline/mail/tickets), and provide timely and accurate solutions based on SOP.2. Resolve cases within the scope of authority or escalate to the appropriate team for unresolved issues.3. Maintain records of customer interactions, process customer accounts,...