Marketplace Admin Assistant
4 days ago
We are from , our partner company is currently looking for proactive, creative and attention to details Marketplace Admin Assistant.
DUTIES:
Administrative
- Understand Marketplaces operations and internal processes
- Update Daily Checklist and monitor of account health such as chat response rate, late shipment rate and cancellation rate and daily sales report
- Coordinate with a 3rd party fulfillment team for any concerns such in order status, cancellations and other fulfillment concerns.
- Coordinate with the purchasing team to ensure accurate product information and inventory concerns
- Coordinate and monitor customer concerns, vouchers and queries with Customer Support Team
- Upload and optimize product listing
- Prepare a monthly report including total sales, total unit sold, best selling products.
- Prepare a monthly scorecard report.
- Optimize Shopee and Lazada page
- Create and Organize Marketplaces SOP's and Internal SOP's
- Work closely with Lazada and Shopee Account Managers for any concerns, requests.
- Attend Marketplaces strategies planning meeting
QUALIFICATION:
- Strong Administrative Skills (Previous Executive Assisstant experience (2 yrs min.) is desirable)
- 0 - 1 yr experience with with Shopee, Lazada Seller Center Operations (not required) but willing to learn and fast learner
- Fun, energetic yet professional, proactive, team player and eager to learn new things
- Someone who can figure things out if they don't know or get the answers from the managers.
- Someone who is not afraid to report to the CEO.
- Knows how to work on their own and complete a task list
- Someone who can follow deadlines and feels great with results
- Basic photo editing using Canva
- Knowledge in creating marketing content for store campaigns.
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent in google forms (doc and sheet) and Microsoft Excel
- Must Have a Strong Internet Connection at Home.
- Must Have Your Own laptop.
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Benefits:
- Company events
- Work from home
Application Question(s):
- What is your daily routine in managing Lazada and Shopee Accounts?
Experience:
- Lazada and Shopee Account Management: 1 year (Preferred)
Language:
- English (Preferred)
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