Collections Analytics Lead

3 days ago

Manila, National Capital Region, Philippines UnionDigital Bank Full time ₱1,800,000 - ₱2,500,000 per year

Role Overview:

The Collections Analytics Lead will be responsible for overseeing the analytics function within the UnionDigital Bank Collections Tribe, leading a team of Collections Analytics Specialists. This role will focus on driving performance insights, developing data-driven strategies, and optimizing collections processes to improve recovery rates while ensuring compliance with regulatory and company standards.

Roles and Responsibilities:

Leadership & Team Management

  • Lead, mentor, and develop the Collections Analytics Specialists, fostering a culture of accountability, collaboration, and continuous learning.
  • Allocate tasks, monitor performance, and provide coaching to ensure individual and team goals are achieved.

Analytics & Reporting

  • Design and maintain reporting frameworks and dashboards to monitor Collections performance, delinquency trends, and portfolio health.
  • Translate complex data into actionable insights that drive decision-making for senior management and collections operations teams.
  • Establish and track KPIs, ensuring alignment with business objectives.

Strategy Development

  • Collaborate with Collections leadership to develop and refine collection strategies based on data insights.
  • Identify opportunities to improve contact strategies, segmentation, and risk-based approaches.
  • Support the testing and implementation of new initiatives through data modeling and post-implementation analysis.

Cross-Functional Collaboration

  • Partner with Risk, Finance, and Compliance teams to ensure collections activities are both effective and compliant.
  • Present findings and recommendations to executives and stakeholders in a clear, compelling manner.

Process Improvement & Innovation

  • Continuously assess and improve analytics methodologies, tools, and processes.
  • Explore automation, machine learning, and advanced analytics techniques to enhance forecasting and efficiency.

Qualifications:

  • Bachelor's degree in Statistics, Economics, Finance, Data Science, or related field (Master's preferred).
  • 5+ years of experience in analytics, with at least 2 years in a leadership role, ideally within collections, credit risk, or financial services.
  • Strong technical skills in SQL, Python/R, and BI tools (e.g., Tableau, Power BI).
  • Proven ability to translate data into strategic insights and influence senior decision-makers.
  • Excellent communication, leadership, and stakeholder management skills.
  • Knowledge of debt collection regulations and compliance requirements is an advantage.

  • Collections Operations Lead

    1 week ago

    Manila, National Capital Region, Philippines Maya Full time ₱900,000 - ₱1,200,000 per year

    Collection OperationsOur MissionOur goal is for everyone to make bolder choices with their finances.To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.To be part of...

  • Tele Collections Team Lead

    3 days ago

    Manila, National Capital Region, Philippines BillEase Full time ₱120,000 - ₱180,000 per year

    About UsBillease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a...

  • Collections Manager

    5 days ago

    Manila, National Capital Region, Philippines Highspring Full time ₱1,500,000 - ₱2,500,000 per year

    Position Title: Collections ManagerLocation: Remote - PhilippinesSchedule: Full-Time, PermanentJob SummaryWe are looking for an experienced Collections Manager to lead and optimize our accounts receivable operations. This role is key in maintaining strong cash flow, reducing DSO, and ensuring positive customer relationships while driving process improvements...

  • KYC Data Analytics Lead

    5 days ago

    Manila, National Capital Region, Philippines GCash Full time ₱1,500,000 - ₱2,500,000 per year

    Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayData Management And Quality AssuranceImplement and manage the end-to-end process of the KYC...

  • Data Analytics Platform Lead

    3 days ago

    Manila, National Capital Region, Philippines Expansion International Group Ltd Full time

    About the RoleExpansion International is a UK-based recruitment and outsourcing partner supporting international clients with high-quality, remote technical and operational talent. We specialise in connecting skilled professionals across engineering, analytics, and product disciplines with leading organisations in the UK, US, and Australia.We are hiring on...

  • Collections Agency Lead

    1 week ago

    Manila, National Capital Region, Philippines GCash Full time ₱1,500,000 - ₱2,500,000 per year

    Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayOversee External Collections Agencies' operations and performance to ensure targets are...

  • Data Analytics Experts

    2 weeks ago

    Manila, National Capital Region, Philippines NESTLE BUSINESS SERVICES AOA INC Full time ₱1,500,000 - ₱2,500,000 per year

    About the role Nestle Business Services AOA Inc. is seeking talented Data Analytics Experts to join our dynamic team in Metro Manila. As a Data Analytics Expert, you will play a pivotal role in transforming raw data into actionable insights that drive strategic business decisions. This is a full-time position that offers exciting opportunities for growth...

  • Credit and Collection Head

    5 days ago

    Manila, National Capital Region, Philippines MyHealthyWay Clinic and Laboratory Corp. Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionMyHealthyWay Clinic and Laboratory Corp. is an Industrial Health Center, Medical Facility for Overseas Workers and Seafarers, Out-Patient Multi-Specialty Clinic, and Medical Staffing Centre. With over 56+ years of experience, we serve a diverse clientele ranging from top 100 corporations to SMEs. Our facility is equipped with...

  • Product Analytics and Insights Lead

    3 days ago

    Manila, National Capital Region, Philippines Maya Full time $104,000 - $130,878 per year

    Overview:As aProduct Analytics and Insights Leadat Maya, you will leverage data-driven insights to shape product strategies that enhance user experience and drive business growth. You're a highly analytical and detail-oriented individual who will play a crucial role in driving data-driven decision-making by analyzing product performance, gathering insights,...

  • Lead, Analytics Governance

    5 days ago

    Manila, National Capital Region, Philippines GCash Full time ₱1,500,000 - ₱2,500,000 per year

    Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayYou Will Be Responsible For The FollowingConducting audits of the organization's analytics...