Collections Operations Lead

15 hours ago

Manila, National Capital Region, Philippines Maya Full time ₱900,000 - ₱1,200,000 per year

Collection Operations

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be
Bolder for Better.
Description
What you will do:

  • Oversee the Teams day to day collection operations
  • Monitor Daily productivity of the team, ensures target is being met and issues being addressed.
  • Work-force management
  • Be able to identify and implement process improvement initiatives that will have an impact to his/her assigned team
  • Be familiar with staffing projection complementing work volume growth and forecast and make necessary proposal to Business Unit
  • Prepare, Create reports based on teams deliverable and present to management
  • Monitor Collection Agency progress/ performance report
  • Daily and Weekly Meeting with Collection Agency
  • Ensures quality of service is being provided to the customers/clients
  • Ensures regulatory Collection policy and processes were being adhere to

What We Are Looking For

  • BS degree holder on finance and business, and other related field
  • 2 years Work experience as Collection Team Lead or Supervisor
  • Experience on Lending Collection is a plus
  • Strong drive to achieve goals / targets

About Us
Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of money makers through cutting edge technology.

We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that's more inclusive, transparent, and empowering than ever.

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas.

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