Be the VOICE CUSTOMERS TRUST

2 weeks ago

Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱900,000 - ₱1,200,000 per year

As the Voice of Customer Trust for the Cebu City Customer Support Team, you will serve as the key liaison between our customers and the company, ensuring that every interaction builds confidence and loyalty. Your role involves actively listening to customer feedback and concerns, understanding their needs deeply, and translating these insights into actionable improvements that enhance the overall customer experience. You will foster a genuine connection with customers by providing empathetic, clear, and timely support, while advocating internally for solutions that prioritize trust and satisfaction. Your commitment to excellence will shape service standards, influence team dynamics, and contribute to the company's reputation as a trusted partner in the community.

  • Lead Generation Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Select Voice Full time ₱150,000 - ₱250,000 per year

    Responsibilities:​The role is primarily responsible for placing outbound calls and pre-qualifying leads.Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.Provide customers with information on products/services if needed.Be passionate about the service; and enjoy working in a consultative service...

  • Outbound B2B Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Select Voice Full time ₱180,000 - ₱360,000 per year

    Responsibilities:The role is primarily responsible for placing outbound calls and pre-qualifying leads.Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.Provide customers with information on products/services if needed.Be passionate about the service; and enjoy working in a consultative service environment.Be...

  • Voice/Non-Voice CSR – Start Immediately

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Voice/Non-Voice CSR – Start ImmediatelyJob Description:We are looking for enthusiastic Customer Service Representatives (Voice/Non-Voice) to join our growing team. This role is perfect for fresh graduates and candidates with no BPO experience who are eager to build a career in the call center industry. Successful applicants will handle customer inquiries...

  • CSR | 1-Day Hiring Process – Voice

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱300,000 per year

    CSR | 1-Day Hiring Process – Voice / Non-VoiceJob Description:We are urgently hiring Customer Service Representatives (CSR) for both Voice and Non-Voice accounts If you're a High School or Senior High School Graduate with or without BPO experience, this is your chance to start a rewarding career in the call center industry. Training will be provided to...

  • Customer Service Representative(Voice)

    5 days ago

    Cebu City, Central Visayas, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    About the role As a Customer Service Representative (Voice) on our Virtual Process team at YWA HUMAN RESOURCE CORPORATION', you will be the first point of contact for our customers, providing friendly and efficient service via telephone and digital channels. In this full-time, remote role, you will play a key part in delivering outstanding customer...

  • Non-voice Customer Support

    2 weeks ago

    Cebu City, Central Visayas, Philippines Voortman X Full time ₱200,000 - ₱240,000 per year

    We're looking for a friendly, proactive, and detail-oriented Customer Support Representative to join our growing team in Cebu City. You'll be the voice of our brand, engaging with customers across social media, email, and live chat. Your mission? Deliver outstanding support that leaves every customer feeling valued and cared for.Key ResponsibilitiesRespond...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines New Heights Roofing Full time ₱150,000 - ₱250,000 per year

    New Heights RoofingCustomer Service Representative (CSR)Be the Voice of a Company That CaresAt New Heights Roofing, we believe homeowners deserve peace of mind when it comes to protecting their most valuable asset, their home. We're not just another roofing company; we pride ourselves on quality, integrity, and a commitment to outstanding customer...

  • Technical Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Select Voice Full time $30,000 - $50,000 per year

    Summary:Installs, modifies, and makes minor repairs to software systems, and provides technical assistance and training to system users.Essential duties and responsibilities include the following:Trains support staff to load specified software packagesTrains support staff to install or assist service personnel in installation of softwareWorks as a client...

  • BPO Customer Service • Pure Non-Voice

    3 days ago

    Cebu City, Central Visayas, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱150,000 - ₱250,000 per year

    What you'll be doingRespond to customer inquiries and provide solutions through various non-voice channels such as email, chat, and social mediaResolve customer issues and complaints in a timely and professional mannerMaintain accurate records and documentation of all customer interactionsCollaborate with cross-functional teams to ensure seamless customer...

  • Training Analyst

    3 days ago

    Cebu City, Central Visayas, Philippines Select Voice Full time ₱300,000 - ₱600,000 per year

    Job BriefThe Training Analyst plays a pivotal role in molding employee performance and development throughout the organization. Working hand in hand with Operations, this position guarantees that training initiatives align with the company's strategic objectives, directly impacting its bottom line by boosting employee efficiency, optimizing processes, and...