Eyewear Manager

4 days ago

Cavite City, Calabarzon, Philippines Sunnies Inc. Full time $40,000 - $60,000 per year

The
Eyewear Manager

is in charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 6 malls. This role is also responsible for overseeing and conducting customer transactions through the Point-of-Sale System, developing and training staff, customer service, maintaining a current and correct inventory, and ensuring that financial objectives are met and that all aspects of the store are always running smoothly.

DUTIES AND RESPONSIBILITIES:

  • Delegating and supervising business operations
  • Making sure that 100% customer service is being observed in the stores handled
  • Training, Motivating, and Coaching employees as they provide attentive, efficient service to customers, assessing employee performance, and providing helpful feedback and training opportunities
  • Resolving conflicts or complaints from customers and employees
  • Audits the processes being performed by team members to ensure everything is up to company standards
  • Manages inventory by making sure requests are made if needed and deliveries are on time.
  • Ensures that the inventory count is 100% accurate and zero loss
  • Continuously analyze information and develop new processes that are more effective and efficient
  • Establishing and achieving a business profit objective
  • Generating reports and presenting information to upper-level managers
  • Ensuring staff members follow company policies and procedures
  • Maintenance of the store, planogram execution, and stockroom organization should all be observed
  • Other duties to ensure the overall health and success of the business
  • Assist in any AD-HOC task needed by the brand

QUALIFICATIONS:

  • Bachelor's degree/Extensive experience
  • Has 2+ years of experience in retail or food operations
  • Knowledge of retail or food management best practices
  • Excellent communication and presentation skills
  • Strong analytical skills with a goal‐oriented attitude
  • Financial acumen
  • Customer management skills
  • Previous related experience in retail operations

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