Eyewear Manager

2 weeks ago

Cavite City, Philippines Sunnies Inc. Full time

Overview The Eyewear Manager is in charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 6 malls. This role is also responsible for overseeing and conducting customer transactions through the Point-of-Sale System, developing and training staff, customer service, maintaining a current and correct inventory, and ensuring that financial objectives are met and that all aspects of the store are always running smoothly. Responsibilities Delegating and supervising business operations Making sure that 100% customer service is being observed in the stores handled Training, Motivating, and Coaching employees as they provide attentive, efficient service to customers, assessing employee performance, and providing helpful feedback and training opportunities Resolving conflicts or complaints from customers and employees Audits the processes being performed by team members to ensure everything is up to company standards Manages inventory by making sure requests are made if needed and deliveries are on time. Ensures that the inventory count is 100% accurate and zero loss Continuously analyze information and develop new processes that are more effective and efficient Establishing and achieving a business profit objective Generating reports and presenting information to upper-level managers Ensuring staff members follow company policies and procedures Maintenance of the store, planogram execution, and stockroom organization should all be observed Other duties to ensure the overall health and success of the business Assist in any AD-HOC task needed by the brand Qualifications Bachelor’s degree/Extensive experience Has 2+ years of experience in retail or food operations Knowledge of retail or food management best practices Excellent communication and presentation skills Strong analytical skills with a goal‐oriented attitude Financial acumen Customer management skills Previous related experience in retail operations #J-18808-Ljbffr

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