Scheduling Administrator

1 day ago

San Fernando, Central Luzon, Philippines Jobs360 Full time $30,000 - $60,000 per year

Roles And Responsibilities

  • Develop the weekly roster schedule: establish and manage tasks and deadlines for the roster, ensuring clear timelines are set.
  • Adhere to rostering principles: ensure all activities comply with skilled staff requirements and relevant regulatory frameworks.
  • Implement the approved roster effectively and manage all shifts as planned.
  • Ensure completion of all rostered tasks and deadlines for designated sites within scope of responsibility.
  • Backfill annual and personal leave: develop contingency plans for holiday and sick leave to ensure consistent delivery of services.
  • Maintain exceptional customer service: foster positive relationships with clients, clinicians, and staff; ensure enquiries are acknowledged same day and addressed within 24 hours.
  • Foster positive communication with the allied health team: maintain professional and supportive interactions to contribute to a collaborative work culture.
  • Verify shift accuracy and timeliness: review all shifts for accuracy and ensure publication by end of business each Friday.
  • Complete weekly hours and reporting accurately and on time.
  • Collaborate with stakeholders to enhance client and staff satisfaction.
  • Identify and implement continuous improvement opportunities in all aspects of operations.
  • Work collaboratively to maintain a cohesive, engaged, and efficient administration team.
  • Complete all directed learning activities as required.

Required Experience

  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Well-developed planning and organizational skills.
  • Alignment with Encaras core values.
  • Exceptional time management skills.
  • Ability to communicate effectively with employees, clients, and stakeholders.
  • Initiative and self-motivation.
  • Team-oriented mindset.
  • High levels of reliability.
  • High numerical aptitude.

Experience Advantage

  • Prior experience in rostering or scheduling administration.
  • Experience working in healthcare or allied health environments.

ShoreXtra Perks

  • Day 1 HMO coverage
  • Dayshift schedule
  • Fixed weekends off
  • Game lounge
  • Shorelife perks (gym membership discounts and more)
  • Engaging monthly activities
  • Free and unlimited barista-style coffee
  • Free parking and shuttle services
  • Employee referral incentives (Bronze)

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