Administration Assistant

ADMINISTRATION ASSISTANT
Location
: Clark, Pampanga (Onsite)

Shift
: 7:00 AM to 4:00 PM

Unlock your potential
At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines, supporting our global clients in the accounting industry.

About this role . . .
To provide efficient and accurate administrative and processing support to the team.

Key Responsibilities:

Systems and Data Administration

• Perform accurate and timely data entry across Lombardi systems (XPM, FYI Docs, NowInfinity and other internal databases).
• Maintain client and entity records, ensuring information is current and complete.
• Assist with document management, including uploading, archiving, and indexing client files.
• Update workflow trackers, job registers, and compliance schedules.
• Support preparation of standardised correspondence and internal forms.
• Participate in team meetings.

Operations and IT support to Operations Manager

• Provide administrative support and task management to Operations Manager regarding (list is not exhaustive):

• Operational process

• Strategic project assistance
• Updating internal checklists and guides
• Supporting documentation of internal administrative processes
• Conduct basic data integrity checks and flag anomalies for review
• Support with project-based administrative tasks
• Ad hoc research and drafting on direction from Operations Manager
• Assistance with documenting administration processes, guides and manuals

Client Service Administration Assistance

• Provide administrative support and task management to Client Service Administration team regarding (list is not exhaustive):

• Client record updates

• Annual Review preparation
• Drafting basic cover letters
• Individual and BAS pack ups
• Ad hoc job setups in XPM

Qualifications / Skills:

• Critical thinking and problem solving
• "Sleeves up" team player
• Curiosity/growth mindset
• Proactive and results orientated
• Exceptional time management
• High attention to detail
• Friendly, personable and respectful
• Resilient and adaptable
• Integrity and honesty

WHAT'S IN IT FOR YOU?

• A competitive salary
• Health Insurance, and Life Insurance coverage
• 21 annual paid leaves
• Annual increase (Annual Performance Review)
• Tenure Recognition Program
• Access to certifications and courses from Ab2 Institute of Accounting
• 20+ options of free coffee and chocolate drinks
• Billiards, table tennis, or foosball in our breakout room
• Work-life balance and logging off on time for you to enjoy more personal time.
• A genuinely diverse, caring, supportive and high achieving team environment.
• Ongoing training, development and career progression opportunities
• Free & conveniently located onsite parking.

We live by our
VALUES
to cultivate and foster growth and innovation.

BE AWESOME:
Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment.

KEEP IT REAL:
We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations.

BRING THE WOW:
We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.

DREAM BIG:
We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self-improvement.

Join TOA Global and experience the difference

We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.