Homecare Intake and Schedule Coordinator

2 days ago

San Fernando, Central Luzon, Philippines AMS HEALTH CORP Full time $40,000 - $60,000 per year

Job Description:

AMS Homecare LLC is a home healthcare company based in New York, USA, that provides therapists to patients in the comfort of their homes to support their independence and well-being.

We are seeking a dedicated and detail-oriented Intake Coordinator to join our team. This role is critical in facilitating the onboarding process for therapists, ensuring a smooth transition into our services. The ideal candidate will have strong communication skills, the ability to multitask, a keen eye for detail, and MUST be willing to work Eastern time (8 hours) between 9 AM to 7 PM EST.

Job Responsibilities:

  • Assist in the intake process by gathering and verifying necessary therapist information and documentation.
  • Accurately input therapist data into Excel sheets while maintaining confidentiality and compliance with company policies.
  • Coordinate and schedule assessments, interviews, and follow-ups with therapists and internal teams.
  • Ensure all required forms and paperwork are completed correctly and submitted in a timely manner.
  • Collaborate with the team to streamline the intake and onboarding process.
  • Provide excellent customer service to therapists, answering inquiries and addressing concerns professionally.
  • Identify and resolve any challenges that arise during the intake process, proposing effective solutions as needed.
  • Maintain organized records and documentation to ensure accuracy and efficiency in the intake process.
  • Adapt to changing priorities and demonstrate flexibility in a fast-paced environment.

Qualifications:

  • Prior experience in an intake, recruitment, administrative, or customer service role is an advantage.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
  • Excellent written and verbal communication skills to interact with therapists, team members, and external vendors.
  • Proficiency in Microsoft Office Suite (Word and Excel) and the ability to learn new systems quickly.
  • High attention to detail and accuracy when handling therapist data and documentation.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • A proactive and solution-oriented mindset with strong problem-solving skills.
  • Strong interpersonal skills and the ability to work collaboratively with different teams and departments.

We strongly encourage female applicants to apply due to the nature of client interactions and cultural preferences in some homecare settings. However, we're proud to be an equal opportunity employer committed to maintaining an inclusive and non-discriminatory workplace.

If you are a motivated professional with a passion for helping others and ensuring a seamless intake experience, we encourage you to apply and join our growing team at AMS Homecare LLC

Job Type: Full-time

Benefits:

  • Opportunities for promotion
  • Work from home

Work Location: Remote

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