People Operations Associate

BEFORE YOU APPLY: This is an entry-level execution role. Please read the qualifications carefully.

We're looking for a People Operations Associate to support our People Operations and Process Engineering teams. In this dynamic role, you'll be the backbone of our People Ops and Process Engineering initiatives, supporting everything from recruitment and employee relations to rolling out new workflows and tools. This is a hands-on opportunity to gain experience in multiple facets of HR, QA, and OD, directly contributing to building a better work environment and more efficient processes.

What You'll Do

Talent Acquisition

- Assist and collaborate with the full recruitment cycle, from initial job posting to extending the job offer.

- Assist and collaborate with department heads to accurately assess and fulfill their staffing needs.

- Maintain and update candidate records to ensure data accuracy and compliance.

Process Engineering

- Assist in rolling out changes like process updates, team restructuring, or new tools

- Plan and track small-scale projects led by Process Engineering to ensure deliverables are completed on time and task ownership is clear.

- Coordinate surveys and collect feedback to identify bottlenecks and improvement areas

- Support goal-setting and performance tracking efforts

- Help document SOPs and process updates in tools like Notion

- Follow up on task owners and keep accountability clear in change initiatives

Crew Members Relations & Engagement

- Serve as the first point of contact for crew members' concerns

- Support and promote crew members' engagement initiatives

- Assist in the implementation of People Ops programs and feedback surveys

People Operations & Compliance

- Maintain and update crew members' records

- Ensure compliance with company policies

- Support performance coaching and improvement processes in coordination with People Ops leads.

- Support audits and documentation requests

- Generate HR reports as needed

Requirements

- 1 to 3 years of HR, operations, or VA work experience

- Comfortable using G Suite and learning tools like Airtable, Notion, and ChatGPT

- Strong attention to detail, integrity, critical thinking, ability to work independently, and proactive in following up on tasks

- Interest in learning OD, People Ops, or Process Improvement (no prior deep experience required)

Nice to Have

- Familiarity with Lean, Six Sigma, or Agile

- Previous experience supporting process improvement or cross-functional projects

- Experience in project coordination or task tracking is a plus

Success in this role looks like

- OD and TA projects are delivered on time and adopted across teams

- SME-led projects coordinated through Process Engineering are tracked, with deliverables and timelines met consistently.

- Process blockers are flagged early and followed through

- Updates and documentation are clear, accurate, and shared promptly

- You are responsive, proactive, and reliable in execution

Why You'll Love This Role

- Fully Remote, Flexible Hours: Work from anywhere in the Philippines with a schedule that minimally overlaps U.S. team hours.

- Merit-Based Rewards: Your pay and promotions are tied to your results and impact—no office politics.

- Clear Growth Paths: Choose between advancing into leadership or deepening your expertise in people operations.

- Skill Development Focus: Access coaching, online courses, and stretch projects to build your career.

What We Offer

- Professional Development Budget: Company-sponsored training and learning.

- Inclusive Culture: Join a diverse team where every voice is valued and rewarded for contributions.

- HMO

- Equipment subsidy

- Annual performance-based pay increases

- Year-end Bonus

- A comprehensive 1-month onboarding support ensures a smooth and effective start to your role.

How to Apply

- Submit via this form:

- Only applications through the form will be reviewed.

Job Types: Full-time, Permanent

Pay: Php22, Php40,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Flextime
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Work from home

Work Location: Remote