Customer Service Associate

5 days ago

Work from Home, Philippines People Processes Full time ₱1,440,000 - ₱2,160,000 per year

Join the People Processes Team

Where Innovation, Impact, and HR Excellence Meet

At People Processes, we don't just manage HR—we redefine it. Our mission is to transform workplaces into thriving communities where people are empowered, leaders are supported, and businesses grow with confidence. If you're looking for more than just a job—if you want to be part of a team that's changing the way businesses handle HR—you're in the right place.

Are you detail-oriented, client-focused, and eager to grow in the world of HR? Do you thrive in a collaborative, fast-paced environment where no two days are the same? If so, we want YOU to be part of our dynamic team at People Processes

What You'll Be Doing:

HR Superhero in Action: You'll be the go-to person for handling HR tasks like Payroll, Benefits, and Time & Labor Management with accuracy and efficiency.

Client Champion: Build strong relationships with clients, understand their needs, and provide tailored HR solutions.

Master of Many Skills: Gain expertise in multiple HR functions, expanding your knowledge and becoming a well-rounded HR professional.

Problem-Solver Extraordinaire: Think critically, de-escalate tricky situations, and provide solutions that keep our clients happy.

Lifelong Learner: Take part in continuous training, learning new skills, and growing within the company.

What We're Looking For:

  • Must have a Bachelor's degree (4 years); applicants who are undergraduates or who have only completed a 2-year associate or vocational course need not apply
  • Must have at least 3 years of BPO Customer Service experience (US Voice Account or US hybrid account with voice/calls)
  • Must have technical proficiency, especially in learning and navigating new software
  • Must have strong problem-solving abilities and a customer-focused mindset
  • Detail-oriented team players who take pride in their work.
  • Excellent communicators who can build strong client relationships.
  • Eager learners ready to develop expertise in multiple HR areas. Organized professionals who can juggle multiple tasks and meet deadlines.

Why You'll Love Working With Us:

Growth-Focused Environment: We invest in your development, ensuring you gain expertise across multiple HR domains.

Supportive Team Culture: Work alongside experienced HR pros who are always ready to help.

Clear Career Path: We provide regular feedback, training, and a structured career progression plan.

Work That Matters: Your contributions directly impact our clients and their employees.

Ready to launch your HR career with us? Apply today and be part of a team that's redefining HR operations

Pay: Php 30,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Work from home

Supplemental Pay:

13th-month salary

Education:

Bachelor's (Required)

Work Location: Remote

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