Loyalty Program Specialist
3 days ago
The CRM / Loyalty Program Specialist is responsible for developing, managing, and optimizing customer relationship management (CRM) strategies and loyalty programs. This role plays a key part in driving customer engagement, retention, and overall satisfaction through data-driven initiatives and personalized experiences.
Qualifications:
- Bachelor's Degree in Marketing, Business Administration, Data Analytics, or any related field.
- Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook).
- Minimum of 2 years' experience in CRM, loyalty program management, or related field.
- Proven experience in CRM, loyalty program management, or a similar role.
- Familiarity with CRM and loyalty program tools.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Customer-focused mindset with a passion for delivering outstanding experiences.
Job Type: Full-time
Benefits:
- Employee discount
- Life insurance
- Opportunities for promotion
- Staff meals provided
Application Question(s):
- Do you have at least 2 years of experience in CRM, loyalty program management, or a similar role?
- Have you previously managed or assisted in developing a customer loyalty program?
- Do you have strong written and verbal communication skills?
Work Location: In person
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