Assessment Support Administrator

Assessment Support Administrator

Internal Job Title: Assessment Support Officer

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 4PM to 12PM Manila time, overlaps with UK operating hours

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable within the salary range of Php 27,000 to 35,000 to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for a number of Assessment Support Administrators to join an expanding team providing support to the Assessment and Customer Support Directorate, which produces assessment materials, delivers projects and manages exam series.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second-largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as an Assessment Support Administrator?

As an Assessment Support Administrator, you will play a vital role in ensuring the efficient and accurate management of assessment materials production, delivery of exam series and projects, and delivering changes in ways of working for the Assessment and Customer Support Directorate. Your responsibilities will include, but are not limited to:

• Provide high-quality administrative support, including managing communications, arranging meetings, and supporting grading and appeals.
• Prepare documentation and take minutes of meetings, including producing agendas and following up on key actions.
• Monitor deliverables against schedules, ensuring timely publication of assessment materials.
• Support the production of error-free assessment materials, documentation and data, including formatting and proofreading.
• Assisting in the continuous improvement of assessment support processes.

Please review the attached job description for further details on the role.

What makes you the ideal candidate for this role?

You will be an ideal candidate for this role if you have:

• Bachelor's degree
• High standard of written and spoken English.
• Experience in a busy administrative environment, with strong IT and organisational skills.
• Calm under pressure, efficient and accurate.
• Good working relationships both internally and externally in different teams and at different levels, and with people from different countries.

Are you passionate about the role and aspire to join a globally renowned institution that values innovation, embraces inclusion, and empowers learners? If so, we encourage you to explore your potential with us.

We will be reviewing applications on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, please submit your application as early as possible. Submitting a short cover letter along with your CV can help highlight your passion and strengths for this role, giving your application added visibility and be prioritized in the selection process.

If you're identified to proceed to the next steps, you will be required to complete an English test which will be sent via email; check your inbox/spam for this.