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Administrative Specialist
2 weeks ago
Cambridge University Press & Assessment is a world-renowned academic publisher and assessment organisation, part of the prestigious University of Cambridge. We are dedicated to unlocking the potential of learners and educators across the globe.
We are seeking a Senior Operations Administrator to join our Platform Management Team. As a key member of our team, your goal will be to support business teams by planning and executing User Testing of changes to our exam processing systems, and providing technical support to business colleagues.
This role plays a vital part in delivering efficient, effective and customer-focused examinations through the Cambridge English Qualifications. The ideal candidate will have a logical approach, with a high attention to detail and good problem-solving skills, as well as experience of working with multiple processes and systems.
The Senior Operations Administrator will be responsible for:
- Planning, performing and reporting on UAT of Changes, Incident Fixes and Service Request resolutions
- Organising and running meetings, including planning, progress review and sign off
- Developing test scenarios on the basis of design documents
- Performing testing in both web-based and native applications
- Gathering and formatting evidence to be reviewed by business colleagues
- Reporting and following up on defects
- Supporting operational colleagues in the resolution of incidents that impact the daily running of English exams
- Engaging in data maintenance activities, both production and lower environments
As a Senior Operations Administrator, you will get the opportunity to work collaboratively with colleagues based in multiple locations globally and develop your professional journey with us.
Our benefits include regular employment, HMO coverage and life insurance from day one, paid annual leaves, vesting/retirement package, opportunities for career growth and development, access to well-being programs and flexible schedule.
At Cambridge, we empower progress, inspire curiosity and champion the pursuit of knowledge. If you are driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion and empowers learners, then we invite you to pursue your potential with us.
