Business Development Specialist

METRO TILES INC. IS LOOKING FOR A BUSINESS DEVELOPMENT SPECIALIST

WHO WE ARE:

Metro Tiles, Inc. is a licensed importer, wholesaler and retail, distributing tile merchandise nationwide to residential projects and high rise commercial projects.

Be part of our team

QUALIFICATIONS:

• Candidate must have a Bachelor's degree in any field and with proven experience as a Business Development Specialist or in a similar role.
• Proficiency in English.
• Must have experience or background with construction industry.
• Strong verbal and written communication skills.
• Ability to develop and execute long-term strategic plans that align with client and company goals.
• Strong analytical skills to identify client needs, resolve complex issues, and analyze data to drive improvements.
• Ability to lead and coordinate internal teams, and collaborate cross-functionally to meet client expectations.
• A deep understanding of customer needs and a commitment to delivering exceptional service.
• In-depth understanding of the company's products/services, the industry, and the key clients' businesses.
• Ability to multitask, prioritize, and manage time efficiently across multiple accounts.
• Can do field work.
• Can start ASAP.

DUTIES AND RESPONSIBILITIES:

Client Relationship Management:

• Build and maintain strong, trusting, and long-lasting relationships with key stakeholders at all levels within assigned key accounts.
• Serve as the primary point of contact for all key client matters, including inquiries, issues, and strategic discussions.
• Proactively anticipate client needs and develop solutions to meet their evolving requirements.
• Ensure high levels of client satisfaction and retention.
• Regularly conduct business reviews and performance analyses with key accounts, providing valuable insights and recommendations.

Strategic Account Planning & Growth:

• Develop and execute strategic account plans to drive growth, maximize revenue, and increase profitability from key accounts.
• Identify new business opportunities, including upselling and cross-selling, within existing accounts.
• Collaborate with internal teams (e.g., sales, marketing, customer support, operations) to deliver exceptional customer experiences and ensure deadlines and deliverables are met.
• Analyze market dynamics, competitor activities, and industry trends to adjust account strategies and maintain a competitive advantage.

Sales & Negotiation:

• Negotiate contracts, renewals, and pricing agreements that are mutually beneficial for both the company and key clients.
• Work towards achieving sales targets and key account metrics (KPIs).
• Prepare regular progress reports and sales forecasts for internal and external stakeholders.

Problem Resolution:

• Effectively and respectfully resolve client complaints and issues, ensuring timely and satisfactory outcomes.
• Act as an internal advocate for key clients, communicating their needs and feedback to relevant departments.

Financial Management:

• Oversee internal budgets related to client accounts and collaborate with clients on external budgets where applicable.
• Analyze customer data to enhance relationships and demonstrate value.

BENEFITS:

• Vacation Leave and Sick Leave
• Government Benefits (SSS, Philhealth, Pag-IBIG)
• 13th Month Pay and Paid Holidays
• Commission Scheme
• HMO (Company Policy Coverage)
• Life Insurance
• Accident Insurance
• Emergency Loan Assistance
• Bereavement Assistance (Paid Leave and Cash Assistance)
• Company Events
• Christmas Package

HEAD OFFICE ADDRESS (For Initial and Final Interview):

• 909 Gregorio Araneta Avenue, Barangay, Sto. Domingo, Quezon City (Quadrotiles Building)

SHOWROOM OFFICE ADDRESS:

• 228 Tomas Morato Avenue, Cor Scout de Guia St, Diliman, Quezon City

Job Type: Full-time

Pay: Php30, Php50,000.00 per month

Benefits:

• Company car
• Company Christmas gift
• Company events
• Life insurance
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Sales: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person