Admin Support VA

2 days ago

Philippines Inside Out Full time $30,000 - $50,000 per year

JOB INFO

Job Title

Admin Support VA

JobID

KATNIC

Industry

Construction (Gutter installment)

Location

PH / LATAM

Status

Full Time

Work Schedule

09:00 AM - 05:00 pm EDT

Pay rate

$5/hr

Target Start

ASAP

JOB DETAILS

About the Client:
The client is a family-owned gutter installation company known for its reliable service and close-knit team. With a strong focus on customer satisfaction, they aim to provide a more personalized experience by bringing call handling and administrative support in-house. As the business grows, they are committed to building a stable and professional remote team to support daily operations.

About the Role
The client is seeking a proactive and detail-oriented Customer Support & Operations Assistant to serve as the warm, professional voice of the company. This position plays a vital role in delivering a personalized customer experience while supporting daily administrative and operational tasks.

As the first point of contact for customers, the assistant will be responsible for answering calls, scheduling appointments, updating CRM records, and ensuring smooth coordination across all job stages. This is a great long-term opportunity for a strong communicator who thrives in a structured, fast-paced environment and values working with a close-knit, family-run business.

Key Responsibilities

1. Customer Communication & Intake

  • Answer inbound customer calls and provide a friendly first impression
  • Follow sales scripts to ask the right qualifying questions
  • Set and manage sales appointments using CRM (Builder Prime) and calendar tools
  • Create and maintain customer records
  • Relay scheduling updates and job status updates to customers

2. CRM & Admin Data Entry

  • Update and manage all customer information in the CRM
  • Enter contractor project details, materials, and payment records
  • Assist in tracking and reporting material and labor costs

3. Sales Support & Follow-Ups

  • Call and follow up on leads not yet converted to appointments
  • Reconnect with customers after scheduling or project updates
  • Perform periodic outbound campaigns or rehash calls based on manager assignments

4. Invoicing & Payments

  • Generate and email invoices for approval
  • Enter received payments into the CRM

5. Project Coordination

  • After a job is sold, create detailed crew work orders (with photos)
  • Organize work order PDFs and upload to CRM/document folders
  • Prepare work orders for printing by the Production Manager

6. Marketing & Digital Presence

  • Post content and updates on social media platforms
  • Support the migration and optimization of the Google Business profile

Ideal Candidate Profile

  • Must-Have:
    • Excellent spoken and written English
    • Strong attention to detail and organizational skills
    • Reliable and proactive in identifying and solving problems
    • Experience with CRMs and Google Workspace tools

  • Nice-to-Have:
    Background or familiarity with construction/home improvement industry
    • Prior experience with tools like Builder Prime

What We Offer

  • A long-term, stable opportunity with a growing small business
  • Flexible, remote work environment
  • Supportive leadership and room for growth into expanded roles such as Sales Support or Office Manager

  • Part-time/Full-time Admin VA

    2 days ago

    Philippines Virtuall Solution Full time $20,000 - $60,000 per year

    NOW HIRING: Admin Virtual Assistant (with GHL, LinkedIn Sales Navigator & Automation Experience)Open to Filipino Citizens Currently Residing in the PhilippinesWe are seeking a proactive and highly organized Admin Virtual Assistant with hands-on experience in Go High Level (GHL), LinkedIn Sales Navigator, Zapier, and Google Sheets. If you're tech-savvy,...

  • Healthcare VA

    2 days ago

    Philippines EverCare Mobile Health Full time $40,000 - $60,000 per year

    Medical Virtual Assistant – Behavioral HealthEmployer: EverCare Mobile HealthType: Full-Time (Remote)Location: Remote, supporting providers in Idaho & OregonEverCare Mobile Health is seeking a detail-oriented Medical Virtual Assistant (VA), with behavioral health experience, to join our behavioral health team. This role supports our clinical providers with...

  • Marketing VA

    2 days ago

    Philippines Insideoutva Full time $32,000 - $40,000 per year

    JOB TITLE Marketing VA JOB ID EDDJEN1 INDUSTRY Home Services Industry LOCATION PH JOB STATUS Full Time WORK SCHEDULE Monday to Friday, 12:00 PM – 9:00 PM CST SALARY $7-$9/hour TARGET START DATE ASAP ROLE OVERVIEW About the Client: The client is a leading home services provider based in the Dallas-Fort Worth area, offering expert solutions in HVAC,...

  • Property Management VA Assistant

    2 days ago

    Philippines Global Solutions Ca. Full time ₱5,000 - ₱60,000 per year

    Looking for a virtual assistant with experience with property management in the United States for residential properties and Air BnB (Executive Housing). MUST HAVE EXPERIENCE to apply for this position. Only VAs with experience will be scheduled for initial interviewsJob Description -General Admin work such as responding to calls, emails, messages, calendar...

  • Admin Support

    2 days ago

    Philippines REMOTE STAFF, INC. Full time ₱150,000 - ₱300,000 per year

    JO 15801 | Admin Support for AU Real Estate Company Job Status: Full-Time (40 hours a week)Work Schedule: Monday to Friday 8:30 AM to 5:30 PM AEST (6:30 AM to 3:30 PM PH) Why choose Remote Staff?100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance. 17+ years in the remote work industry. We've helped more than...

  • Marketing Virtual Assistant

    2 days ago

    Philippines Assist World Full time $40,000 - $60,000 per year

    Job Description We are seeking a proactive and strategic Marketing Virtual Assistant to support an entrepreneur managing three interconnected business streams: Entertainment Shows (circus productions, moving into large-scale show production Studios/Workshops (private coaching, international workshops, and digital coaching Online Coaching App (web-based app...

  • Admin Manager, Business Support Management

    2 days ago

    Philippines JP Morgan Chase & Co Full time $60,000 - $80,000 per year

    Join our Commercial and Investment Bank Business Support Management team as an Admin Manager, where you'll play a pivotal role in promoting superior administrative coverage and support for our global businesses. This is an exciting opportunity to lead a team of Executive Assistants, manage international projects, and partner with senior leadership to align...

  • Executive Assistant

    2 days ago

    Philippines LevelUp Full time $30,000 - $50,000 per year

    Company Overview LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we've built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly...

  • IT Operations Specialist

    2 days ago

    Philippines Peak Support Full time $4,000 - $6,000 per year

    :We are seeking an experienced IT Operations Specialist to join our team and provide technical assistance and support to end users within our organization. The primary focus of this role will be managing basic to intermediate tasks in the Microsoft 365 Admin Center and Azure AD, while also providing general hardware and software support to ensure smooth...

  • Talent Acquisition Team Lead

    2 days ago

    Philippines VA Masters - vamasters Full time $36,000 - $60,000 per year

    Are you a highly motivated and organized professional with a passion for recruitment and building strong client relationships? We are seeking a Talent Acquisition Specialist / Team Lead to join our fast-paced and dynamic team. This versatile role combines recruitment, client management, and administrative responsibilities, making it ideal for someone who...