Retail System Support Officer

7 days ago

Makati City, National Capital Region, Philippines Private Advertiser Full time $70,000 - $120,000 per year

Retail System Support Officer is responsible in providing basic to moderate technical support for Retail Credit Operations Division including ProcessMaker, Loan Origination System and other new system to address needs of RCOD. Support includes issue resolution, assistance on change management, participation on scrum activities, performing UAT.

RSS Officer leads process optimization and system changes based on analysis of current concern trends using RSS Ticketing Buddy reports. Provides support for RSS Specialist on quality and productivity

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