Retail Operations Manager
4 hours ago
Job Summary:
Oversees overall retail operations to ensure efficient store performance, strong sales execution, and compliance with company standards. Responsible for managing day-to-day operations, optimizing processes, and ensuring smooth coordination across all retail functions.
Key Responsibilities:
- Lead and supervise store operations to achieve sales and service targets.
- Monitor operational performance, budgets, and expenses.
- Ensure compliance with company policies, procedures, and government regulations.
- Oversee store administration, reporting, and documentation accuracy.
- Coordinate with cross-functional teams to support operational needs.
- Implement standard operating procedures to drive efficiency and consistency.
- Maintain high standards of customer service, merchandising, and store presentation.
- Drive initiatives for cost control, loss prevention, and process improvement.
Qualifications:
- Bachelor's degree in Business Administration, Management, or related field.
- At least 8–10 years of experience in retail operations, with proven administrative and leadership background.
- Strong understanding of store operations, reporting, and compliance management.
- Willing to travel regularly to different store locations.
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