Digital Marketing Brand Compliance Monitoring Specialist

Job Title: Digital Marketing Brand Compliance Monitoring Specialist

Job Category: Full-Time (40 hours per week)

Job Location: 100% work-from-home

Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Eastern Time

About Us::

At C9 Staff, we're passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That's why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek.

We don't just offer jobs; we offer career paths. Most of our clients stay with us for at least 4-5 years, so if you're selected and find your perfect fit, you're in it for the long haul Imagine being recognized as a top performer and getting an all-expenses-paid trip to the US to visit your client. Or starting as a Data Entry Specialist and growing into a Data Analyst role over the years These are just some of our success stories that make us more than just a remote staffing agency.

At C9 Staff, we don't treat our team as mere headcounts; we root for your growth and success every step of the way.

So, are you ready to be our next success story?

The Opportunity::

We are seeking a diligent and detail-oriented Digital Marketing Brand Compliance Monitoring Specialist to oversee compliance across various channels for our clients. This includes, but is not limited to, email marketing (supported by tools such as Optizmo and Lashback), social media, and paid search. You will ensure adherence to brand guidelines and regulatory standards using proactive monitoring, manual checks, and specialized tools.

Your Mission::

• Overall Compliance Monitoring : Proactively monitor brand compliance across third-party email campaigns, social media, paid search, and other advertising channels. Set up and manage Google Alerts and other monitoring tools to track potential compliance issues. Conduct manual compliance checks until additional tools or systems are implemented.
• Optizmo Monitoring : Ensure publishers regularly download suppression files on a consistent cadence, monitor IDs and sub-IDs for accurate tracking and compliance, and submit/manage global opt-outs per regulations and company policies.
• Lashback Monitoring : Verify that publishers use approved creatives, including subject lines and "from" names. Ensure opt-out language and links are accurate, present, and functional. Identify and escalate non-compliant activity as needed.
• Paid Media and Social Media Monitoring : Review paid search and social media ads to ensure adherence to client guidelines and standards. Check creatives, messaging, and brand placements for compliance.
• Regulatory Knowledge : Understand email marketing regulations like CAN-SPAM and compliance standards for paid media. Support compliance efforts through accurate reporting and risk mitigation practices.
• Tools and Processes : Leverage tools such as Optizmo, Lashback, and Google Alerts for compliance tracking and monitoring. Actively execute manual monitoring processes when required and provide feedback on new system implementation needs.

Who You Are::

• Detail Detective : Exceptionally organized with a sharp eye for spotting compliance issues across various channels.
• Tool Proficient : Familiarity with compliance tools like Optizmo and Lashback is preferred, but training will be provided. Comfortable using monitoring tools such as Google Alerts and performing manual checks when necessary.
• Regulations Savvy : You understand email marketing regulations like CAN-SPAM and paid media compliance requirements and can apply these effectively to your work.
• Effective Communicator : You have excellent written and verbal communication skills, making it easy to collaborate with publishers and report findings to the team.
• Proactive and Adaptable : You're quick to identify non-compliance, escalate when needed, and adapt to new tools or processes to ensure standards are met.
• Team-Oriented : You work well with others, contributing to a collaborative environment while staying focused on delivering high-quality compliance oversight.

Our Ideal Team Member::

• Cares Deeply : Demonstrates a genuine interest in their work, as it reflects in the quality of the output
• Commits Fully : Ensures tasks are completed as promised, without unnecessary delays
• Communicates Clearly : Maintains clear and prompt communication with project managers and teammates
• Radiates Positivity : Brings a can-do spirit to work, fostering a supportive and upbeat team environment
• Collaborates Willingly : Works closely with cross-functional teams, including designers and project managers
• Seeks Growth : Commits to personal and professional development, staying updated with industry trends

Requirements:

• At least 50 mbps stable Internet connection
• Back-up internet
• At least 8GB RAM
• Core i5 or higher processor
• Perfectly working webcam
• Perfectly working mic and audio
• Organized Workstation

Benefits:

• 100% Work from Home
• Monthly Grocery Allowance
• Monthly Internet Allowance
• Monthly Electricity Allowance
• Personal Medical Insurance
• Personal Dental Insurance
• Paid Leaves
• Paid Holidays