BPO Operations Manager

Leading a team to ensure smooth operational processes and meet client expectations.Enhancing productivity and managing resources to drive continuous improvement.Overseeing compliance with organizational policies and procedures.Monitoring performance metrics and preparing regular operational reports.Collaborating with client managers to meet their needs and...

Job DescriptionResponsible for establishing and operating FB Group/Messenger/Viber/WhatsApp/Discord group system and rules, hierarchical management (normal/core/VIP)Design group activities (welfare day, Q & A, task system), host rhythm and topics, and improve group activity and retentionSet up, group moderator/moderator, system and SOP, handle risks and...

#Greatmindsdontthinkalike:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About The RoleWork alongside...

COMPANY PROFILE: In the Philippines, this BPO company began operations in 2007. In every aspect of the call center and back office, they are regarded as one of the best options.Position: BPO TrainerCompany Industry: BPO CompanyWork Location: BGC, Taguig CityWork Schedule: Shifting ScheduleSalary: Php35,000 - Php40,000 packageWork Set Up: Work on...

As an Operations Manager in RCM (Revenue Cycle Management), the resource will directly oversee the program functioning and personnel to ensure positive morale and effective daily operations. The resources will need to cater to the client and internal customers through the development and implementation of best cell center methods and procedures. The...

About the role As the Clinical Operations Manager for Access Healthcare Services Manila, Inc., you will be responsible for leading and overseeing the day-to-day operations of our healthcare BPO business. This critical role will involve managing a team of clinical professionals to ensure the delivery of high-quality patient care and customer service. Based...

Company IntroductionGameZone is a core PVP brand under a publicly listed company in the Philippines, dedicated to building one of the nation's leading online competitive card-game ecosystems. We focus on key PVP titles such as Tongits, Pusoy, and Poker, delivering high-quality, highly competitive gameplay experiences to hundreds of thousands of active users...

Operations Manager Job DescriptionAs an Operations Manager, you will lead a team to ensure smooth operational processes, promote a positive work environment, and consistently meet client expectations. You will be expected to enhance productivity, manage resources, and drive continuous improvement in our BPO unit.ResponsibilitiesOversee and manage day-to-day...

About the RoleThis role ensures our products, campaigns, and user experiences are fully adapted to the Philippine market. You will bridge global strategy with local cultural insight, ensuring that language, tone, features, and promotions are relevant and effective. You will analyze user behavior, refine local operation plans, and optimize communication to...

Key Responsibilities:Coordinate and Manage Flight Operations:Plan, monitor, and coordinate all trip logistics—including flight itineraries, permits, slots, fueling, and ground handling—to ensure safe, compliant, and on-time operations.Deliver Exceptional Client Service:Act as the primary liaison with clients, providing accurate updates, handling special...